Interview Question


What did you do when you had to mediate an issue with an

  angry customer? How did you make sure they still walk away happy?

Interview Answer

1 Answer


I explained how I had to deal with a pair of customers fighting in my previous place of employment, and how I calmly but firmly (and safely) stopped the altercation, and still created a brand presence that shows we want their business.

Interview Candidate on Jan 10, 2012

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