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The Gap Retail Sales Associate Interview Question

I interviewed in Rochester Hills, MI and was asked:
"What do you do if you see someone shoplifting in the store?"
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Part of a Retail Sales Associate Interview Review - one of 472 The Gap Interview Reviews

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You cannot accuse them of shoplifting, you can only try to encourage them to be honest. For example you can say: I saw you admiring that necklace, would you like me to show you a pair of earrings that match. And if they dont respond, then call security but sales associates cannot accuse customers.
- Interview Candidate on Sep 13, 2013 Flag Response

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