Progressive Insurance

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Interview Question

Direct Customer Service Representative Interview Mayfield, OH

What do you find to be your weakest asset to a company.

Answer

Interview Answer

1 Answer

1

I do not find anything to be a poor assest, however there have been times that customers call angry or upset and this can be difficult to work with. I just explain I am helping the customer and address their concerns as best as I can. I go above and beyond and check their policy for savings to make a great experience, for retention.

Interview Candidate on Nov 18, 2012

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