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General Motors IT Project Manager Interview Question

I interviewed in Detroit, MI and was asked:
"What have you done in a difficult situation where you didn’t know how to solve it?"
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Part of a IT Project Manager Interview Review - one of 308 General Motors Interview Reviews

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The business lead of my project quick and took all his business knowledge. I worked with the remaining business team members and we pooled the remaining knowledge and experience. We then documented the processes and project requirements. With this action, we were able to identify and business process/knowledge gaps, and then looked for expertise from other business areas. This project then completed on time and budget.

- Interview Candidate on May 6, 2013

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