Four Seasons
3.9 of 5 236 reviews Toronto, Canada 5000+ Employees

Four Seasons Waitstaff Interview Question

I interviewed in Baltimore, MD and was asked:
"What have you done recently to make a client's experience exceptional?"
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Part of a Waitstaff Interview Review - one of 69 Four Seasons Interview Reviews

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Give them the example...think of what you've done that made the client extremely happy and maybe complimentary. I personally had some of my delivered experiences as a bartender and server written up in complimentary ways on TripAdvisor, Metromix, etc..., so I pointed them out and the circumstances that brought the compliment about...but beware, be prepared to prove it if you have the write-ups...they just may look you up, they ARE public domains, so don't B.S...
- Interview Candidate on May 1, 2012 Flag Response

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