MicroStrategy Interview Question
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Interview Question for Senior Consultant at MicroStrategy:
What if a customer is angry; what would you do?
| Tags: | customer service, mstr See more , See less 8 |
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by Interview Candidate:
My answer was 'GO to the Balcony.' A technique taught by Dr. William Ury, who co-founded Harvard's Program on Negotiation. I do not think that consultant was intelligent enough to understand what I was talking about.