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H&M Department Manager Interview Question

I interviewed in Castleton, IN and was asked:
"What is something that you have observed, good or bad, while shopping at H&M?"
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Part of a Department Manager Interview Review - one of 197 H&M Interview Reviews

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I said that I've noticed when shopping at H&M that it seems like there's a big push to get product out of the fitting room area and onto the sales floor quickly, but when done quickly things aren't going back where they should - and as the consumer, you find something you like but it's not the size you're looking for, and you can't figure out if there are more in the store/where that product is located because it all seems so randomly placed. The interviewer agreed with what I was saying and said that they've had this same experience and that it's something they're working on, and it starts with making sure employees are knowledgeable of where certain products go/the layout of the store.

- Interview Candidate on Dec 10, 2012

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