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Pep Boys Management Interview Question

I interviewed in Atlanta, GA and was asked:
"What priority would you place on incoming phone calls to a Store?"
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Part of a Management Interview Review - one of 42 Pep Boys Interview Reviews

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This question like the others were to me so simplistic in nature. This is customer service, of course it would be top priority. A customers first contact with the company. Great importance should be placed on this.

- Interview Candidate on Feb 29, 2012

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