This is a fair and proper question. Be prepared to analyze yourself when asked a tough question. I use the oreo principle. Start of with a positive spin to he problem, analyze and explain the problem, give a positive spin on the resolution. Approach it with the glass half full mentality.

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Interview Question for Master Control Operator at Brigham Young University (BYU):

What problem at a previous employer was caused by you and what did you do to correct the problem.

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