View All num of num See all Photos CVS Health www.cvshealth.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 4.8k Reviews 9.5k Salaries 1.1k Interviews 2.8k Jobs Follow Add Interview Follow Add Interview Interview Question Pharmacy Technician Interview CVS Health What sort of experiences have you had in dealing with the public? Specifically how have you handled a negative interaction with a customer? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ In dealing with difficult situations/people, it is always important to remember that it is a person who is in someway ill. Otherwise they would not need the pharmacy. Listen first, ask questions, and empathize with the person, and a negative situation can usually be diffused. Interview Candidate on Sep 15, 2013 Interviews > Pharmacy Technician > CVS Health Add Answers or Comments To comment on this, Sign In or Sign Up.