Interview Question

Pharmacy Technician Interview

What sort of experiences have you had in dealing with the

  public? Specifically how have you handled a negative interaction with a customer?

Interview Answer

1 Answer


In dealing with difficult situations/people, it is always important to remember that it is a person who is in someway ill. Otherwise they would not need the pharmacy. Listen first, ask questions, and empathize with the person, and a negative situation can usually be diffused.

Interview Candidate on Sep 15, 2013

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