Yankee Candle

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Yankee Candle Second Assistant Manager Interview Question

I interviewed in Cincinnati, OH and was asked:
"What type of sales strategy would you use in this type of business?"
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Part of a Second Assistant Manager Interview Review - one of 31 Yankee Candle Interview Reviews

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They want you to engage in the customer. Greet them immediately, use a non-business opening line. Ask them what type of fragrances they usually like & tell them the promotions going on in store, give them a sample of a fragrance or decor item, add-on (upsell) with accessories or larger quantities of items, and then personalize it at the end and invite them to return.

- Interview Candidate on Jul 19, 2011

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