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Apple At Home Advisor Interview Question

I interviewed in Atlanta, GA and was asked:
"What was a recent situation where you had to help an irate customer? How did you handle the situation? What would you have done differently?"
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Answer

Part of a At Home Advisor Interview Review - one of 2,307 Apple Interview Reviews

Answers & Comments

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The best thing to answer with is first is empathizing with the customer, it'll help

- Anonymous on Nov 10, 2013
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on your face time or skype interview did they tell you if you made it to the next round then or did they said they will email and get back to you ?

- Justin on Jun 17, 2014

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