View All num of num See all Photos Kaiser Permanente www.kaiserpermanente.org Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 2.0k Reviews 2.4k Salaries 516 Interviews 4.5k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Ward Clerk Transcriber Interview Los Angeles, CA Kaiser Permanente What was your best customer service experience? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ A patient needed appointments to be made for radiology studies and the times were not adjusting to her schedule. I made all the necessary calls to reschedule all appointments for her, then emailed her all the information. Her comments were "thank you for being so prompt and willing to help a little old lady like me." That made my day! Anonymous on Feb 27, 2014 Interviews > Ward Clerk Transcriber > Kaiser Permanente Add Answers or Comments To comment on this, Sign In or Sign Up.