I would apologize to the customer and assure them that we are doing everything we can to make sure their device is in the best condition for pickup as soon as possible.

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Best Buy Overview (BBY)

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Website www.bestbuy.com

HQ Richfield, MN

Industry

Consumer Electronics & Appliances Stores

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180K+ Employees, $40B+ Revenue

Competitors

Walmart, Apple, Amazon.com

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Interview Question for Geek Squad, Counter-Operations Agent (COA) at Best Buy:

What will you do if a customer is upset that his device isn't ready for pickup? (GM QUESTION)

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