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HMSHost Porter/Utility Interview Question

I interviewed in Las Vegas, NV and was asked:
"What would I do if I had a problem customer, but my job did not deal with customers I backed back of house"
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Part of a Porter/Utility Interview Review - one of 54 HMSHost Interview Reviews

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clam customer down take to the side and speak with him.her like a human being without anger
- Interview Candidate on Oct 7, 2012 Flag Response

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