View All num of num See all Photos Walmart This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. corporate.walmart.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 10k Reviews 12k Salaries 2.6k Interviews 328 Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Cashier Interview Morgantown, WV Walmart What would I do if a customer came in and wanted to return an item they say they purchased just a week ago but it clear that it was highly used and they had just cleaned it up some. Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 1 ▼ What is the store policy regarding returns? How much authority is a cashier or salesperson given to make decisions on accepting or rejecting returns? If in doubt, call a manager to make the decision about whether or not to accept the merchandise back from the customer. Or, if there is a customer service department, that is where the customer should be directed. Sarah on Apr 12, 2013 Add Answers or Comments To comment on this, Sign In or Sign Up.