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Publix Cashier Interview Question

I interviewed in Tampa, FL and was asked:
"What would you do if a customer did not want help?"
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Part of a Cashier Interview Review - one of 225 Publix Interview Reviews

Answers & Comments

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Let the customer know that you are available, be understanding and courteous. Keep that door open because these customers are potential returning customers so by giving them their space but also letting then know you are there if they do need the help or questions answered it will make them feel secure and assured.

- Interview Candidate on Jul 17, 2013

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