Interview Question

Personal Banker Interview Long Beach, CA

What would you do if a frustrated customer wanted a refund

  on a fee, but it was against company policy.
Answer

Interview Answer

2 Answers

0

I would work with management to see if there is another way I could satisfy his needs that was by company policy.

Interview Candidate on Mar 23, 2013
0

Focus on why the fee happened and look for solutions going forward

Anonymous on Mar 9, 2015

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