The Hotel Modern
3.0 of 5 1 reviews
www.thehotelmodern.com New Orleans, LA 50 to 149 Employees

The Hotel Modern Office Coordinator Interview Question

I interviewed in New Orleans, LA and was asked:
"What would you do if a guest has a complaint about their accommodation?"
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Part of a Office Coordinator Interview Review - one of 1 The Hotel Modern Interview Reviews

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As an office coordinator, I would get in touch with the guest and find the source of the problem. I would then discern if the guest’s concern is a housekeeping or front desk matter. As the liaison between both departments, it would be my duty to resolve the issue by contacting the appropriate department to handle the guest’s problem. It would also be my job to follow up and see if the issue was resolved.
- Interview Candidate on May 11, 2012 Flag Response

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