Resource One Interview Question
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Interview Question for IT Helpdesk at Resource One:
Oct 11, 2011
What would you do if there was a problem that you didn't know how to solve off the top of your head?
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Apr 19, 2012
I've been asked this many times as well and it seems that they are looking for your ability to be autonomous.
First, search any knowledge base that the team has set up.
Second, search open and archived tickets for possible solutions
Third, Google
Fourth, coworkers.
First, search any knowledge base that the team has set up.
Second, search open and archived tickets for possible solutions
Third, Google
Fourth, coworkers.
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