I would let them talk and talk and take notes, and after they're done I'll try to present the advantages of Netflix, but if they shut me down I'll just thank them for their great feedback :)

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Netflix Overview (NFLX)

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Website www.netflix.com

HQ Los Gatos, CA

Industry

Music, Video, Book & Entertainment Retail

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2,900+ Employees, $2B+ Revenue

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Blockbuster, Amazon.com, Redbox

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Interview Question for Customer Service Representative at Netflix:

What would you tell someone that is calling to talk about how Blockbuster is better than Netflix?

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