3.1 of 5 461 reviews Toronto, Canada 5000+ Employees

CIBC Customer Services Representative Interview Question

I interviewed in Moncton, NB (Canada) and was asked:
"What you do to resolve such a problem. Customer has no money in account but wants to withdraw 100 dollors today"
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Part of a Customer Services Representative Interview Review - one of 223 CIBC Interview Reviews

Answers & Comments

of 3
Use problem resolution method to be able to up sell customer on various credit problems to both meet the customers immediate needs and wants and create revenue for the business
- Interview Candidate on Sep 12, 2012 Flag Response
of 0
An overdraft for eg.
- Anonymous on Mar 13, 2014 Flag Response

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