University of California Berkeley
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University of California Berkeley Literacy Tutor Interview Question

I interviewed in Berkeley, CA and was asked:
"When a conflict comes up in class, what would be your first approach at handling the situation?"
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Part of a Literacy Tutor Interview Review - one of 114 University of California Berkeley Interview Reviews

Answers & Comments

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This is a very general question and there are many adequate answers, I feel. I would recommend describing a specific scenario of a conflict between student and student or teacher and student. My response was just to stay calm at all time, as kids are very perceptive to negative reactions, and use any method that prolongs the situation and allow the student to blow some heat off. After they reach a more reasonable state, I would make sure that everybody is okay and then move on from the situation. Often time, with younger kids, conflicts are forgotten within a couple hours, so the most important part that I prioritize is to avoid the escalation of dispute.
- Interview Candidate on May 10, 2012

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