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U.S. Bank Personal Banker Interview Question

I interviewed in San Jose, CA and was asked:
"When was a time you went above and beyond for a customer?"
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Part of a Personal Banker Interview Review - one of 396 U.S. Bank Interview Reviews

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About a year ago during our anniversary sale, I was able to personal
Shop for my customer Stephanie Tarzan. She scheduled an appointment and came in and we spent six hours shipping around nordstrom for herself and her family.
I went in the back to grab hard to find items for her I reaserch et in the computer when I couldn't find an item there. I had alterations press and clean her be suits for her husband. I even got her coffee when she was thirsty. I didn't take a break that say because se was my priority that day. In the end it was worth it because she spent 5200 dollars that day with me. When in with a customer. They are all that matters. I put them first.
- Monet on May 22, 2012

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