View All num of num See all Photos U.S. Bank This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.usbank.com Work in HR? Unlock Free Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 1.7k Reviews 2.3k Salaries 462 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Personal Banker Interview San Jose, CA U.S. Bank When was a time you went above and beyond for a customer? Tags: See more , See less 8 Answer Add Tags Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Answer Interview Answer 1 Answer ▲ 0 ▼ About a year ago during our anniversary sale, I was able to personalShop for my customer Stephanie Tarzan. She scheduled an appointment and came in and we spent six hours shipping around nordstrom for herself and her family.I went in the back to grab hard to find items for her I reaserch et in the computer when I couldn't find an item there. I had alterations press and clean her be suits for her husband. I even got her coffee when she was thirsty. I didn't take a break that say because se was my priority that day. In the end it was worth it because she spent 5200 dollars that day with me. When in with a customer. They are all that matters. I put them first. Monet on May 22, 2012 Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Add Answers or Comments To comment on this, Sign In or Sign Up.