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UPS Major Account Manager Interview Question

"When was the last time to had to document a troubled or low performing employee? How you handle the situtation? How would you do it differently?"
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Part of a Major Account Manager Interview Review - one of 570 UPS Interview Reviews

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Learned from previous mistake with troubled employees, spoke about SMART goals and 30 60 90 day documentation
- Interview Candidate on Aug 23, 2010

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