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CIBC Financial Services Representative II Interview Question

I interviewed in Toronto, ON (Canada) and was asked:
"When would you do when you contact a customer and you face unexpected situation/behaviur?"
Tags: behavioral
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Answer

Part of a Financial Services Representative II Interview Review - one of 228 CIBC Interview Reviews

Answers & Comments

1
of 2
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I would listen to the customer to understand his situation/requirements, if I had solution I would suggest/if I do not have solution I would contact him latter with the solution.
- Interview Candidate on Sep 8, 2012

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