I applied online and the process took 2 days - interviewed at White House Black Market in July 2011.
Interview Details – Phone call received for an interview after I had posted my resume to a retail job seeking website; interviewed by current GM and one of the top-producing GM's in my district; great interview experience-lots of great questions about my experience, what I could bring to company, what my top three qualities were and top three areas of improvement were in my opinion, why did I pick WHBM to interview with, what was most difficult thing I had to experience/deal with/overcome in past in retail management
Interview Question – On the spot, I had to create three outfits from the current store inventory, explain the occasion I was dressing the "Sydney" (their term for customer) for, and why I chose the specific outfits View Answer
Negotiation Details – Definitely consider your past compensation and negotiate your starting wage, because annual bonuses are not very much, and merit bonuses tend to be very subjective, depending on your higher ups-picking favorites seems to be a prolific practice among female-dominated retail settings! (not what I was previously used to-I thought we had grown out of that after college sorority days!)
I applied in-person and the process took 2 weeks - interviewed at White House Black Market.
Interview Details – Tried to apply in-person at another store and the Manager took one look at my resume and told me to apply online tonight because another location has an ASM opening. She even called the other store right in front of me to confirm that. The online application was a very long process with an IQ test and personality test that took forever. I followed up the next business day with a phone call to the store and spoke to the Store Manager because I knew they had already started interviewing and 2nd interviewing when I applied. She pulled my application, asked me why I was applying and why I wanted to leave my current position and about my responsibilities there, then asked me to come in for an interview the next day. Dress sophisticated and fashion-forward, this is not the interview to wear a suit set and button-down. It helps to look at the website the night before to scope the outfits because they WILL ask you to pull outfits for a scenario. I was given 3 scenarios: A weekend in Vegas, A gala, and an outfit that represented my personal style. You have 10 minutes, then you'll have to explain your choices.
I was interviewed on the sales floor because the other ASM was running late and we couldn't leave the floor. She didn't ask me anything out of the ordinary. Asked more about my current position and duties and related her experience as well. She told me candidly that they also don't pay as much as I currently made. The whole process took maybe 30 minutes including the styling scenario. I got a good vibe from her and she seemed to really like my presence and attitude, and could relate to why I wanted to leave my current job.
She said they'd set up a second phone interview with another Store Manager, could be as early as the same day or a week...very vague. I still have not received a second call and am thinking they might've already filled the position.
Interview Question – How would you train or coach an associate? Answer Question
I applied through other source and interviewed at White House Black Market.
Interview Details – Was recruited by the store manager. When I went to interview with her I also interviewed with one of her Assistant Store Managers and another Store Manger. They were all very nice and the interview was very comfortable.
Interview Question – Most of the questions were about my previous sales experience. What our goals were for conversion, SPH and weekly sales goals. Answer Question
Very Easy Interview
I applied in-person and the process took 2 weeks - interviewed at White House Black Market in May 2009.
Interview Details – 2 one - on - one interviews. Very simple and basic.
I applied online and the process took 3 days - interviewed at White House Black Market in May 2013.
Interview Details – Manager was unprepared and interviewed me on the sales floor! This made me very uncomfortable and hard to concentrate. I have 26 yrs of management & this blew me away! Not only did this manager talk to me while her eyes were on the customers, she was rocking from foot to foot! Did she need a potty break? Fitting room area was TRASHED! Shoes, garbage from shoe boxes & clothes all over! Rolling rack was toppled with clothes! Very poor presentation for such a high scale expensive boutique. White House: You lost a good perspective due to poor store management!
Interview Question – She expected me to "Roll Play" with her about a worker who was not performing. How could I concentrate on this while being interviewed on the sales floor while her eyes are watching people entering the store! Answer Question
Reason for Declining – Because I am not starting as a sales associate. I am a da*n good sales person & manager but she failed to see this because she could not concentrate on me!
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –