Usability standards are not established by a person or place, but it is what is adopted by the user community at large. It is difficult to change or establish new standards, but it is more important for usability to follow standards that are studied and identified by usability experts, such as Jakob Nielsen or Steve Krug.

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Interview Question for UI User Experience Designer at Jeppesen Sanderson:

Who determines user standards, you, the company, someone else?

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