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Verizon Wireless Technical Support Coordinator Interview Question

I interviewed in Houston, TX and was asked:
"Who would handle an irrate customer"
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Part of a Technical Support Coordinator Interview Review - one of 824 Verizon Wireless Interview Reviews

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listen to him carefully as a fustrated caller need a special attention, explain him that would do the best to resolve the issue and what steps would be needed for that.
- Interview Candidate on Mar 22, 2011

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