Whole Foods Customer Service Supervisor Interview Questions & Reviews

Post an Interview

Web: www.wholefoodsmarket.com | HQ: Austin, TX

Connections

Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 2 ratings

Positive	50%
Neutral	0%
Negative	50%

Whole Foods has 17,219 connections on Glassdoor

See Who You Know

Hide Filters

1–2 of 2 Whole Foods Interviews

Sort by

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2011 in Chicago, IL (took 1 week)

If you don't have knowledge of the company and/or organics, you're screwed. The very same phone call to let me know they were interested in me to come in for an interview they asked if I could do a quick phone interview, and I couldn't so we scheduled an interview a week afterwards. That 1st interview was with the TL/ASTL (Team/Assistant Team leaders) of the customer service/front end department. Right off the bat, you're tested on your knowledge of organics and the company, as well as feeding into your personality and people skills as well as job skills tied into the position. The interview went very smoothly and was offered not only a 2nd interview but a job regardless as a cashier if I didn't pull through in my 2nd interview.

The 2nd interview took place five days after and was a panel interview consisting of the TL, 2 ASTL, 2 current supervisors and a cashier where they dug deeper into your personality and work+business ethics.

Even though the 2nd interview gave me nerves a run for their money, the interview still went very smoothly. Seriously about 3 hours after the interview I received a call that I got the job.

Interview Questions

Name your weakest and strongest attribute..

View Answers (1)

What is your opinion on company policies and how and what you do if you disagree with a policy or policies?

View Answers (1)

Negotiation Details

Negotiation really didn't happen, I was told my hourly rate and I just agreed to it since it was the highest I've ever been offered in my job history.

Other Details

The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jul 2009 (took a day)

The interview stages are: 1. either tagteam or one-on-one i-view with peer supervisors and/or shift leader. 2. panel interview. 3. background check. Only got to 1st stage. I was contacted within 5 hours of end of interview that I would not be granted a panel/group interview. Rejection contact was made by a separate person as fyi. Interviewers follow a script to ask questions about what you know about the culture of Whole Foods and your knowledge of organic foods. I was also asked about how often got raises in present job. I must assume that they base initial rejections on gut-feelings. I felt like I was carrying interview as the ones assigned to this task for me were not organically (yes I meant this pun) excited about their task. Perhaps I was brought in as a benchmark to evaluate against internal candidates. Their loss is all that I can say as I am not anxious to shop their anytime soon.