Williams-Sonoma Seasonal Sales Associate Interview Questions

Updated Oct 4, 2014
Updated Oct 4, 2014
19 Interview Reviews

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Seasonal Sales Associate Interview

Anonymous Interview Candidate in Schaumburg, IL
Anonymous Interview Candidate in Schaumburg, IL
Application Details

I applied in-person. The process took a dayinterviewed at Williams-Sonoma in October 2008.

Interview Details

Interview was held in the mall, sitting on a bench. General questions about reason for wanting to work at Williams-Sonoma, Looking for great customer service.

Interview Questions
Negotiation Details
Didn't try to negotiate
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Williams-Sonoma

  1. 5 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied in-person. The process took a weekinterviewed at Williams-Sonoma in August 2011.

    Interview Details

    Very easy to get in so long as you know the history of the company, have a pleasant phone voice, and know good customer service skills.

    * Make sure you know why you want to work there.
    * Make sure you know the company history.
    * Make sure you can tell about a time when you went above and beyond for a customer.
    * Make sure you can tell about a time when you calmly handled an escalated issue.
    * Make sure you can provide an example of working on a team.

    Interview Questions
    • Tell me a little about yourself (not hard).   View Answer
    • Make sure you know Microsoft Excel, Microsoft Word, and are very good with toggling internet windows on Explorer. You need to know how to shop online and how to navigate online shopping cards.

      MS Excel - make sure you know how to enter data into cells, change fonts, change colors, and sort in ascending or descending order.
      MS Word - ensure you know how to type and write a letter with good grammar, spelling, etc.
        Answer Question
    Negotiation Details
    Hours and pay are non-negotiable.
    Accepted Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Williams-Sonoma in October 2012.

    Interview Details

    Interview process was good, but misleading. I was not told many things such as I would be required to work on call. Once hired, I and the other seasonal were given NO training. However we were constantly berated by one operations manager who although very nice should never have been put in that role. Too insecure.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  3. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Williams-Sonoma in October 2011.

    Interview Details

    Referral by a friend. Dropped off completed application and then got a call couple days later for a group interview. 8 people in group interview. Got a call couple days later with job offer.

    Interview Questions
    • Interview held in store stockroom. Asked to go pick an item for the stockroom and then sell it.   View Answer
    Negotiation Details
    No negotiaton phase
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Marietta, GA
    Anonymous Interview Candidate in Marietta, GA
    Application Details

    I applied in-person. The process took 4 daysinterviewed at Williams-Sonoma in October 2013.

    Interview Details

    Go into the store you would like to work in and ask for an application. Complete and return to store manager. The manager will call if a position needs to be filled and an interview will be set up. As long as your willing to learn, on time for shifts and accept pay, you will be hired.

    Interview Questions
    • The pay is low, I was expecting a bit more for the position at this company, so when asked if the pay was acceptable I found the reality of it shocking.   Answer Question
    Negotiation Details
    There isn't a negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online. The process took a weekinterviewed at Williams-Sonoma in August 2013.

    Interview Details

    The hiring & interview process were interesting. I recommend you send a resume' in PDF format, with your application. When you are called, be on time. Dress nice, but not like you're going to a ball. Know how to type, and follow written instructions. Understand how to treat a customer. You'll be hired.

    Interview Questions
    • The questions are scenarios, and asked by a computer, so there's nothing to be nervous about. Remember the customer is always considered right, unless he/she is simply misinformed. The answers to the questions are common sense.   View Answer
    Negotiation Details
    It was wonderfully simple. I was taken into an office where a very nice lady told me the days/hours I'd be working and that I'd be getting a 40% discount on most products. (I was impressed until I saw how expensive everything was).
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Williams-Sonoma in October 2013.

    Interview Details

    Response to Craigslist. Open evening of interviews. Group interviews consisting of five people max. Interviewer looked at how we interacted with each other and were able to answer two very simple questions coherently and had good interpersonal skills. Standard paperwork. You get paid to complete paperwork once hired which was nice.

    Interview Questions
    • Describe a situation where you felt you had gone beyond what was expected of you in the work place, or that you felt really proud of what you had accomplished.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Newark, NJ
    Anonymous Interview Candidate in Newark, NJ
    Application Details

    I applied in-person – interviewed at Williams-Sonoma.

    Interview Details

    Received a phone call to come in for a 'group interview' after dropping off my resume to Manager's attention in-store. Only very few of us showed up for a group interview of what was to be eight other people. This should have been my first red flag of things to come. Interview lasted about 60 minutes, we were told that if we didn't hear back by 'x' date, good luck on your future endeavours.

    Interview Questions
    • Asked to go back into store and pull out our favorite WS product and give a 'Show & Tell' presentation about its features and benefits. Asked what other products we would sell along with this product.   View Answer
    Negotiation Details
    No negotiation, was told what hourly rate was offered.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Manhattan Beach, CA
    Anonymous Interview Candidate in Manhattan Beach, CA
    Application Details

    I applied in-person. The process took a weekinterviewed at Williams-Sonoma.

    Interview Details

    After turning in my application and resume, I was called to schedule and interview. It turned out to be a group interview (because they were hiring many people for the season) and asked typical customer service and retail questions. Also, a brief background on the duties a sales associates

    Interview Questions
    • Some of the questions were situational: How would you handle a difficult customer?...etc.

      Others were: How do you define excellent customer service?
        Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Williams-Sonoma in October 2012.

    Interview Details

    I applied mid-October and understand it is a very busy hiring season. The HR person had to hire 50 people for the season, so the process seemed a little chaotic. I was called a few days after submitting my application and scheduled for an interview the following day. However, the HR person called in sick and did not inform the staff when I arrived 10 minutes early for my appointment. It took a week for them to schedule another interview, which lasted about 15 minutes. Despite the high volume of applicants, my call was often answered or returned promptly and the HR person was always very friendly. At the end of my interview, she asked for 2 references (professional preferred) to call her. They are too busy to track down references. They have a form from which to ask the references questions about you.

    Interview Questions
    • Give an example of a challenging situation in the company you last worked at and how you handled it.   Answer Question
    Negotiation Details
    Immediately after my references called, the HR person called me with an offer. It is minimum wage because I applied only for a temporary seasonal position. I was told seasonal cashiers, gift wrappers and sales associates are paid the same, with no commissions for sales. The discount benefit was very generous and includes all of the store's other brands.
    Accepted Offer
    Positive Experience
    Easy Interview

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