Williams-Sonoma Seasonal Sales Associate Interview Questions

Updated Oct 4, 2014
Updated Oct 4, 2014
19 Interview Reviews

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1 person found this helpful  

Seasonal Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 daysinterviewed at Williams-Sonoma in October 2012.

Interview Details

Interview process was good, but misleading. I was not told many things such as I would be required to work on call. Once hired, I and the other seasonal were given NO training. However we were constantly berated by one operations manager who although very nice should never have been put in that role. Too insecure.

Interview Questions
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Williams-Sonoma

  1.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied in-person. The process took a dayinterviewed at Williams-Sonoma in October 2012.

    Interview Details

    Last month I walked in to WS, and asked the store manager if they were hiring, she said yes, and handed me an application. I filled it out and returned it the same day. She said they will call and schedule an interview when they start hiring for the holidays. Last Friday they called and scheduled a group interview for Monday. There were about 13-14 people in the group interview. The store manager started off by giving some background information about herself and the company. From there we went around and stated our name, why we chose WS, and what area (Cashier, Gift Wrapper, Stock, Table-settings, Demos, Recovery) would we like to work in, and our availability. From there she asked us what do we consider good customer service. That was basically the interview process, very easy. She told us we will know by Friday if we were hired. I received a call this morning from them accepting the job offer, and I start later this week for orientation.

    Note: If you're a customer of WS, interested in learning how to cook, knows how to cook, knife expert, machinery expert...mention it during your interview.

    Interview Questions
    • Why do you want to work for Williams-Sonoma?

      What area would you be best in?

      What do you consider good customer service?
        View Answer
    Negotiation Details
    It's a seasonal position, didn't negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Williams-Sonoma in October 2011.

    Interview Details

    Referral by a friend. Dropped off completed application and then got a call couple days later for a group interview. 8 people in group interview. Got a call couple days later with job offer.

    Interview Questions
    • Interview held in store stockroom. Asked to go pick an item for the stockroom and then sell it.   View Answer
    Negotiation Details
    No negotiaton phase
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Huntington Station, NY
    Anonymous Interview Candidate in Huntington Station, NY
    Application Details

    I applied through college or university. The process took 4 daysinterviewed at Williams-Sonoma in September 2011.

    Interview Details

    There was only one face to face interview. They asked basic questions.

    Interview Questions
    • Why do you want to work for Williams-Sonoma   View Answer
    Negotiation Details
    It wasn't but I needed a job and at that time I took what was offered.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 5 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied in-person. The process took a weekinterviewed at Williams-Sonoma in August 2011.

    Interview Details

    Very easy to get in so long as you know the history of the company, have a pleasant phone voice, and know good customer service skills.

    * Make sure you know why you want to work there.
    * Make sure you know the company history.
    * Make sure you can tell about a time when you went above and beyond for a customer.
    * Make sure you can tell about a time when you calmly handled an escalated issue.
    * Make sure you can provide an example of working on a team.

    Interview Questions
    • Tell me a little about yourself (not hard).   View Answer
    • Make sure you know Microsoft Excel, Microsoft Word, and are very good with toggling internet windows on Explorer. You need to know how to shop online and how to navigate online shopping cards.

      MS Excel - make sure you know how to enter data into cells, change fonts, change colors, and sort in ascending or descending order.
      MS Word - ensure you know how to type and write a letter with good grammar, spelling, etc.
        Answer Question
    Negotiation Details
    Hours and pay are non-negotiable.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied in-person. The process took a dayinterviewed at Williams-Sonoma in October 2009.

    Interview Details

    Easy - back then they just needed help. No training though.

    Interview Questions
    Negotiation Details
    There was none.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Anonymous Interview Candidate in Schaumburg, IL
    Application Details

    I applied in-person. The process took a dayinterviewed at Williams-Sonoma in October 2008.

    Interview Details

    Interview was held in the mall, sitting on a bench. General questions about reason for wanting to work at Williams-Sonoma, Looking for great customer service.

    Interview Questions
    Negotiation Details
    Didn't try to negotiate
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Williams-Sonoma in November 2011.

    Interview Details

    Picked up an application from the store, filled it up and brought it back the next day.This was a seasonal position.
    I gave it to the person at the register who happened to be an assistant manager. She told me to come for a group interview. I arrived to the interview and met another 7 applicants. We were taken to the back of the store to a small room and were seated in a circle facing each other.The interviewer told us about the company and it's founder. Then asked each of us to tell its name and what kind of experience we have in retail and customer service.Then she told us about the kind of opening they have for the holidays ( cashiers,stock room, gift wrappers) each of us has to choose a position and tell the interviewer their choice and why. During the interview another person (manager?) joined the interviewer they both were writing notes.
    We were told about the rate and schedule, and about the parking arrangements.
    I have never heard back from them. Forgot to mention I have no previous experience in retail therefor I choose the gift wrapper position.

    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Williams-Sonoma in October 2011.

    Interview Details

    I had previously worked at this location, but not as an employee; rather, as a contractor for another company performing product demos. I was already familiar with the management, the staff, and the store itself. Management was very pleased to see me apply. The single interview was informal. Overall, it was a pleasant experience.

    Interview Questions
    • How would you deal with various scenarios involving a customer attempting to return an item?   View Answer
    Negotiation Details
    Based upon my work history, I was able to negotiate a small wage increase over the going rate. I realize the retail business operates on small margins, but I was grateful that my work experience was taken into account. Management was more than reasonable during negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview

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Pros: “Nice location and good exposure to retail” Full Review

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