Willis Group Senior Client Service Manager Interview

Interviewed Jan 2012 in Minneapolis, MN (took 2 months)

I was first contacted via email about setting up an interview for the position. The interview was set up for nearly 2 weeks out from the date of the original email (December 2011). When the time came for the actual interview, my original contact was out sick, so I was interviewed by someone else. The first interview was rather disorganized,as my interviewer confessed to not conducting these sorts of things often. I met two other employees during the course of this interview, and I was able to talk pretty freely with them. There were not many "real" interview questions; the approach was more anecdotal. When I asked about next steps, I was told that there were 2 openings: one for January and one for February and they would be in touch regarding the February position. I sent a thank-you email to my original contact, expressing my regrets that she couldn't be there and she confirmed that we should connect again after the first of the year (2 weeks or so).

After the first, I sent an email and we agreed on a time for me to come in - again, 2 weeks out. When I arrived (expecting another panel interview), I was met with the original contact. We talked for probably 10 minutes, and she basically told me that there was no position available at the company. The February-start position was no longer on the table, and while there *might* be one available in the future, it would be months out at best. She wanted to make sure that she could pass along my resume to other divisions, but she had no idea if they were hiring.