Working Solutions

  www.workingsolutions.com
  www.workingsolutions.com

Working Solutions Interview Questions

Updated Nov 10, 2014
Updated Nov 10, 2014
23 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Working Solutions.

    Interview Details

    very vage as to what you are being hired for until just before training. Once you get to training they are stil vage about everything and don't tell you until 2 wks into the training that you will only get paid for training if you sign contract that requires you to put in a certain amount of hours to be out of your contract and don't have to pay the training pay back. otherwise you get paid for training and don't commit to those hours you have to pay the training pay back. Also it took 6 weeks to even get the first check for training

    Negotiation Details
    No negotiation you get paid what they pay and how they pay which is by the minute in 15 minute increments. you only get paid 40 mins for every hour you are available to work and only get paid for the full 60 minutes of an hour if you are on the phone for the full 60 minutes
    Accepted Offer
    Negative Experience
    Easy Interview
  2. 1 person found this helpful  

    Travel Consultant and Customer Service/Tech Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Working Solutions in July 2014.

    Interview Details

    The interviewer was approachable/personable which put my nerves at ease. I haven't had an interview in 15 years so I was a tad anxious at first. Interview lasted about 45 minutes.

    Interview Questions
    • Nothing too scary. Just two or three good questions about problem solving...
      Discuss a time when you had this sort of problem and how did you handle it? What was the outcome?
       
      View Answers (2)
    Accepted Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Work At Home Agent/Independent Contractor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Working Solutions.

    Interview Details

    I initially applied in April. After a few weeks I received an email stating I passed the agent testing process I then had to complete all of the associated applicant tests, which will evaluate your skills and suitability as a home-based agent. After selecting an interview date and time, you wait until the big day!! My interviewer was very easy to talk to and extremely helpful in answering my questions. I received an email within the week saying I was selected to work with the company. I haven't began working yet, however, I hope to be very shortly!!

    Interview Questions
    • No real difficult or unexpected questions. I was asked mostly about customer service experiences such as when I went out of my way to give good customer service. Also asked when I felt I blew it with a customer and how I recovered from situation.   Answer Question
    Negotiation Details
    This is an independent contractor position so no negotiating involved. I accept that I was placed on the waiting list for opportunities to become available. I applied for a position I have seen since and am currently awaiting a response.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 5 people found this helpful  

    Working Solutions Independent Contractor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 12+ monthsinterviewed at Working Solutions.

    Interview Details

    If you apply do not expect a quick response back it can take a long time. The agents that work here usually stay a long time and love working here so the turn over isn't real high.

    Interview Questions
    • It is a normal process, all done via internet and phone training.   Answer Question
    Negotiation Details
    The accounts pay a certain amount per minute with a gaurantee minimum on most projects I have worked. Direct Deposit is available for your pay.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Travel Consultant Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Working Solutions in March 2014.

    Interview Details

    Pretty simple. It took approximately one month to receive a response from you application. It wasn't actually an interview but more like a group conference call explaining all the details. The presenter was really professional and informative.

    Negotiation Details
    Completed the negotiation stage online.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 3 people found this helpful  

    Call Center Customer Service Agent Interview

    Anonymous Interview Candidate in Easton, PA
    Anonymous Interview Candidate in Easton, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Working Solutions in January 2014.

    Interview Details

    Apply online through the company website, took two online assessments, invited for a phone interview, and hired two days later. Accepted offer and started training. Interview process was not very difficult, asked about experience and explained the project I would be working.

    Negotiation Details
    No negotiation
    Accepted Offer
  8. 5 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Working Solutions.

    Interview Details

    You complete an online application, you can sometimes wait months to hear back from them. They operate off of the contracts that they get from companies who outsource them mostly for phone and customer service jobs. The initial interview is very easy, usually an email from someone in HR who sends you some questions or senerious about the job that you are applying for. A little unprofessions also...just saying

    Interview Questions
    • They ask a lot of questions about how you handled past jobs and customers.   Answer Question
    Negotiation Details
    Not much to negotiation. They tell you how much a project pays and you accept or not.
    Accepted Offer
    Negative Experience
    Average Interview
  9.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied online. The process took 9+ monthsinterviewed at Working Solutions in July 2013.

    Interview Details

    The interview process was lengthy and detailed, with both email communications, as well as telephone contact.

    Interview Questions
    Negotiation Details
    All in all, it was just a very lengthy hiring process.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 3 people found this helpful  

    At Home Agent Interview

    Anonymous Interview Candidate in Brownsville, TX
    Anonymous Interview Candidate in Brownsville, TX
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Working Solutions in April 2013.

    Interview Details

    I applied via Workingsolutions.com and some months later I was contacted and made an offer it takes a while sometimes but its worth it! I had a phone interview and the rest was pretty basic and common as well as expected for a job. overall it was a fairly easy process very similar to your average hiring process where do you see yourself in 5 years, how did you hear about us etc. I personally thought the interview process was fairly easy and not intimidating at all unlike some call center job interviews I have attended in the past. all in all I would recommend this job to anyone whether your new to working from home or a veteran this job will cater to you as an employee and it is very easy to adapt to.

    Interview Questions
    • if you haven't done so already they will ask you if you meet the technical requirements for the company which can be a little frustrating if you don't know what you have off the top of your head i.e. Ram, upload and download speeds of your ISP as well as current OS of your PC or Laptop.   View Answer
    Negotiation Details
    they provided me with the available projects and pay which was across the board for all the employees in your particular department i.e. bilingual, English only etc.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 2 people found this helpful  

    Travel Consultant Independent Contractor Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 5 weeksinterviewed at Working Solutions in September 2012.

    Interview Details

    apply online, wait a while for openings, phone interview

    Interview Questions
    • fairly normal job interview questions, experience based 'tell me about a time when....' type things along with 'how would you handle..... situation'   Answer Question
    Negotiation Details
    no real negotiation, pay is by the minute based on 3 tier levels of hours worked that invoice period.
    Accepted Offer
    Positive Experience
    Easy Interview

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