I applied online and interviewed at Working Solutions.
Interview Details – You complete an online application, you can sometimes wait months to hear back from them. They operate off of the contracts that they get from companies who outsource them mostly for phone and customer service jobs. The initial interview is very easy, usually an email from someone in HR who sends you some questions or senerious about the job that you are applying for. A little unprofessions also...just saying
Interview Question – They ask a lot of questions about how you handled past jobs and customers. Answer Question
Negotiation Details – Not much to negotiation. They tell you how much a project pays and you accept or not.
I applied online and the process took 4+ weeks - interviewed at Working Solutions in October 2012.
Interview Details – It was easy to apply online. It took about 6-weeks to get a response to my application and my voice interview, but after my information was reviewed and I went through the interview, things moved rather quickly. I received a second interview two weeks later and the offer was made during the second interview.
Interview Question – The questions were typical of most interviews: "Please provide an example of a situation where you exceeded expectations with a customer at your workplace?" "What are your three greatest strengths?" "Your three greatest weaknesses?" "How did you handle a difficult situation with a customer? What was the outcome?" View Answer
Negotiation Details – Simple. The terms of the agreement were adequately laid out making it easy for me to decide right away to accept the opportunity.
Very Easy Interview
I applied online and the process took a day - interviewed at Working Solutions in January 2012.
Interview Details –
Let me just say that I do not recommend anyone applying with this company.
I recently had a phone interview and I have never felt so uncomfortable in my entire life. The interviewee was very unprofessional, read a script. When I would ask her questions, she could not answer me correctly only to go to the script again. No preparation on her part at all. In the beginning of the interview, she was reading a script and her tone in voice was very condescending.
Please note that when I asked her about possibilities of work, she could not tell me. It could take weeks, months or even years to hear something. Do the research on the net. It could take a long time to work for Working Solutions. Also she did answer me one thing. She stated that the only reason they are looking at applications is to stay ahead of the game so that if they need someone - which they don't right now, they will contact you. That rarely happens I hear.
Just by this person interviewing me, being that she is the face of the organization so far in the process, I would not recommend not even applying to this company.
I told them in an email today that I have found employment and that I was no longer interested. I am not sure if they would have hired me or not and frankly do not care - I would have happily declined. I have more experience doing phone support that it would make your head spin.
Anyway - on to more posting on the net about my experience!
Reason for Declining –
1. The interviewee was very unprofessional
2. I found employment
I applied online and the process took a day - interviewed at Working Solutions in July 2012.
Interview Details – Interviewer was very personable and pleasant. Just be prepared, do your research, and be yourself. The call from the interviewer was exactly on time. There was only one interview. My perception of the company culture is that they really like super positive and enthusiastic people, so definitely avoid any negativity and be as positive, enthusiastic, and energetic sounding as you can be.
Interview Question – I didn't think any of the interview questions were particularly difficult. However, do be prepared to tell the interviewer what hours you are available to work, because some projects are day only, others are night only, while still others offer both day and night hours. View Answer
Negotiation Details – No negotiation.
I applied online and the process took a day - interviewed at Working Solutions in May 2012.
Interview Details – I applied about a month previous to being hired and had a hard time passing the speed test so I had to purchase a faster modem and once I did that I applied again and they emailed me two days later to ask me to interview. I set the date for the interview and they called me on the day about two days later. The interview went good the interviewer was very nice and she was friendly and we even chatted after the interview about where I live and where she lived and about our families. She told me that it could take a week or more to find out what their decision was, the interview was on Monday and on Tuesday i got an email saying I passed their final assesment but they didn't have a position for me then on Wednesday I got an email saying they would like to offer me a position and I accepted and the training started the following Monday.
Negotiation Details – Just ask a lot of questions about what the expectations are for the position and you'll be fine.
I applied online and the process took a day - interviewed at Working Solutions in February 2012.
Interview Details –
I applied to WS on 1/19/12. I received an email the next day advising:
Thank you for submitting your Application and Part 1 of our online testing. In order to complete the process and be eligible for project consideration, you must first complete the final step of the testing.
Please dial this toll free number WHEN YOU ARE CERTAIN YOU HAVE AT LEAST 15 MINUTES OF UNINTERRUPTED TIME. You will only be able to access this test once!
I waited until 2/8/12 to make the call (only because I was out of town), to take the 10 minute sample call. The next day I received an email asking me to go online and schedule a telephone interview. I had that interview the same day, and was told I would receive an email in about 1 week letting me know if I made the cut or not. I had an enjoyable interview with one of the employees. I do have extensive call center background, although it's been a decade since I worked in one.
The next day I received an email announcing:
Congratulations! You have successfully completed our selection process! As of this moment, we do not have a project available to offer you, but that can change at any time. New projects come in all the time, and each has different requirements.We will contact you by email as soon as something that fits your background andschedule is available, so please be sure to keep your application updated witha current email address, and feel free to email me if your availability changes as well. Thank you for your persistence in completing this process and we will be in touchjust as soon as possible!
So now we will see how long it is before I get a chance at a project. Stay tuned, I hope to reposting again soon!
I applied online and the process took 1 week - interviewed at Working Solutions in September 2010.
Interview Details –
The interview went smoothly asking all the normal/basic questions.irate customer etc.
I was told a the end that they would be sending me information by e-mail when a job was available and I still have yet to receive anything a month later.
Interview Question – How have you handled difficult customers in the past? View Answer
Pros: I find the training for my specific job to decent. There are only so many situations they can prepare you for ahead of time. It's the nature of working customer service. Pay is decent for what it is, call centers in my area don't pay much more where… – Full Review
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