Glassdoor is your free inside look at Worldwide Express interview questions and advice. All 17 interview reviews posted anonymously by Worldwide Express employees and interview candidates.
No Offer – Interviewed in San Francisco, CA Jan 2013 – Reviewed Feb 18, 2013
Interview Details – After submitting my resume, I got a call from the manager of the branch to which I applied asking me to come in for an interview. I went in for the interview and had a casual one on one interview/conversation with the manager. The questions were very basic and there was nothing difficult or unexpected asked (although be sure to know information about the company). The process was very conversational and I felt as though I answered all the questions quite well and that my answers were well received. I followed up with a call to the manager 2 days later by leaving a voice mail but did not hear back. They say that they call back within a week and so at the end of the week following the interview I left a second followup message, again requesting a return call to ask some additional questions about the job (which is something I was specifically told I should do if I though of any). I did not receive a callback for either of my follow-ups.
Interview Question – Since I see you were not a business major, why do you want to get into sales and why do you think you'd be good at it? Answer Question
Accepted Offer – Interviewed in Ontario, CA Dec 2009 – Reviewed Nov 8, 2012
Interview Details – In-person interview first, questions given to take home and answer within the same day, ride-along, phone interview with RVP of Sales.
Interview Question – What will your commitments be to the company - list 6. Not expected, but a good way of holding people responsible. Answer Question
Declined Offer – Interviewed in Los Angeles, CA Sep 2012 – Reviewed Sep 7, 2012
Interview Details – First, I went through a phone screening with a recruiter. Then, I had a one-on-one interview with the sales manager. The next step was a field ride with one of the sales reps within the office. At this point of the interview process I knew the job wasn't a best fit for me. Within the field ride I was taken to a lower income neighbor to make cold sales pitches to local businesses, where my safety was put into serious question. This job is a huge grind. Understand, that it's your job to drop into local businesses unexpected and solicit potential business owner with Worldwide Express's services. And yes, you will get ugly responses from time to time.
Interview Question – Why did you attend the college that you did? View Answer
Reason for Declining – Company culture was unequal, my safety was put into question, commission structure was unbalanced, & lots of unprofessionalism within employees.
Declined Offer – Interviewed in Harrisburg, PA Jul 2012 – Reviewed Aug 27, 2012
Interview Details – Phone interview, field ride, final interview with Manager
Interview Question – No difficult questions but they keep asking why you would be a good fit for the company Answer Question
Reason for Declining – Too good to be true earning potential.
Accepted Offer – Interviewed in Gaithersburg, MD Jun 2010 – Reviewed Feb 27, 2012
Interview Details –
After an initial Phone Interview with a local recruiter. The initial 1:1 interview with local Worldwide Express franchise owner was arranged. I was surprised because it was more of a laid back conversation than the typical interview I was used to with the other companies I interviewed with out of college. We discussed my background and went over my resume. I had a few homework questions (What will I bring to Worldwide Express? What is attractive about the opportunity at a career with Worldwide Express? Etc.) which I answered via email that night.
I contacted the recruiter who informed me that I'd been invited back for a second interview/field ride. This is where I was able to interview Worldwide Express. I met the Director of Sales before heading out for a day with an Account Executive. I shadowed her through meetings, phone calls, and prospecting for new business. I made a few cold calls myself. I was given a few more questions to think about throughout the day (Why would someone want to work with Worldwide Express? Why do we take an aggressive sales approach? Etc.) which I went over with the franchise owner at the end of the day.
I was invited back for the third and final Group Interview where I made my Business Plan Presentation to the franchise owner and Director of Sales. I gave them my sales activity projections for 3 months, 6 months, 1 year, and beyond and ran a meeting where I basically sold myself. I was offered the Account Executive position on the spot.
Negotiation Details – I chose not to negotiate. Aside from various jobs throughout high school and college, this position offered me a career focus. The base pay and commission structure was very competitive with other offers I received.
Accepted Offer – Interviewed in Houston, TX Nov 2011 – Reviewed Feb 17, 2012
Interview Details –
I contacted a recruiter through Careerbuilder.com. She set me up with an interview. Initially I met with the Sales Manager (my now direct boss) an the franchise owner (my now top boss.) We reviewed my resume as well as discussed past jobs and experiences. I was 'tested' with remembering characteristics my now Sales Manager had said were necessary to excel at this job. After the interview I sent a thank you as well as competed a small 'homework' assignment describing what I thought I could bring to Worldwide as well as what I expected Worldwide could do for me. Next I was invited for a ride-along. I spent a full day in the field with one of the sales reps cold calling. This is a very valuable experience, because if you can't handle rejection or cold calling this job is not for you. A ride-along is the best way to find out if this is something you want to do. Rejection doesn't bother me so I indicated that I wanted to move forward with the process. Next I had a phone interview with a Sales Executive out of Dallas who runs the training program. This interview is what sold me on Worldwide Express. He was so passionate about training and the company, I knew this is where I wanted to start my career. He was direct, but answered all of my questions as well. After the phone interview, I again indicated my interest in continuing with the process. The last step was a final interview with the owner, during which I was given a formal written offer which I accepted.
My advice to other candidates is to bring the energy! Sales requires you to be very energetic so you must convey that attitude during the interview process as well. Also, take the ride-along very seriously. It is a very realistic representation of what you will be doing every day, especially in the beginning. If you are not comfortable during the realistic representation, you will not be comfortable doing this job!
Interview Question – Tell me about an experience cold calling. Answer Question
Negotiation Details – Nothing was really negotiable, but it is a very generous compensation plan. I pay nothing for my health benefits and my salary as well as compensation are above average.
No Offer – Interviewed in Southfield, MI Jul 2011 – Reviewed Jan 3, 2012
Interview Details – Received call from recruiter, went through preliminary interview and was recommended for phone interview with manager. Did that phone interview, then was recommended for face to face interview. Did one of those, then went out on a "field day" with the manager to see exactly what the job was all about. Had another face to face interview with the manager, then a phone interview with the franchise owner. The manager loved me, the owner did not.... No offer :(
Interview Question – Describe a past working situation where you displayed X.....etc... View Answer
Accepted Offer – Interviewed in Chicago, IL Sep 2008 – Reviewed Dec 6, 2010
Interview Details – not professional. Had a ride along.
Accepted Offer – Interviewed in Rockville, MD Apr 2009 – Reviewed Sep 28, 2010
Interview Details – First step is a one on one interview with the president of the franchise. If all goes well, you are than asked to come back for a field ride in which you go out and follow a sales rep for the day cold calling, running meetings. Finally, the third step is a sales presentation which you have to conduct in front of both the franchise president and Director of Sales.
Interview Question – What are three strengths and three weaknesses that you would bring to Worldwide Express View Answer
Declined Offer – Interviewed in New York, NY Apr 2010 – Reviewed Jun 8, 2010
Interview Details – I only went to the first interview cause I was sort of interested in what the company did. I did some research on the company prior to the interview and was intrigued. The guy that interviewed me was very nice and most importantly, honest about the position. Upon describing what he did on a day to day basis I was sort of turned off by it. Nevertheless, it was great interview experience.
Reason for Declining – The company wasn't what I thought it would be. I knew it was a sales position I was applying for, but according to my interviewer, it required that you spend about 80% of your day outside the office trying to find new clients. This was something I wasn't looking to do.
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