Xanterra Interview Questions

Updated Sep 9, 2014
Updated Sep 9, 2014
21 Interview Reviews

Interview Experience

Interview Experience

64%
11%
23%

Getting an Interview

Getting an Interview

87%
4%
2%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Housekeeper Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I did not fill out Application just sent in resume. Got a phone call, had a short interview and they offered the job within 10 minutes because they are desperate. Pretty lame.

    Interview Questions
    Negotiation Details
    easy
    Accepted Offer
    Negative Experience
  2.  

    Guest Room Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 months - interviewed at Xanterra.

    Interview Details

    There is no interview process for most of the positions. On the application you choose your top three job choices and they give you one of them in a contract that they send you (to accept, sign, and return).

    Accepted Offer
    Positive Experience
  3.  

    Reservations Agent Interview

    Anonymous Interview Candidate  in  Yellowstone National Park, WY
    Anonymous Interview Candidate in Yellowstone National Park, WY
    Application Details

    I applied online. The process took a day - interviewed at Xanterra in January 2012.

    Interview Details

    You fill out an online application, they give you a phone interview and you are hired. They DO NOT do a background check. The NPS Law Enforcement Rangers have arrested numerous Xanterra seasonal employees who have had felony warrants. So they do not do any background checks on their seasonal workers.

    Interview Questions
    • Why do you want to work for Xanterra? There were not any unexpected questions. it was just a basic phone interview that may have lasted at the most five to ten minutes.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
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  5.  

    Reservations Agent Interview

    Anonymous Interview Candidate  in  Greenwood Village, CO
    Anonymous Interview Candidate in Greenwood Village, CO
    Application Details

    I applied online. The process took 2 days - interviewed at Xanterra in March 2014.

    Interview Details

    Online application, long application. There is a basic assessment questionnaire that had to be taken. after filling out the application (ie, drugs, stealing, cheating, )

    Couple of weeks latter, HR sent me an email to continue with another assessment because they'd like to bring me in for an interview. Then they set me up with an actual interview with two people.

    Interview Questions
    • Tell us what you think this job entails with day-in, day-out.   View Answer
    • After the interview (I had 2 people interviewing me at the same time) They tag teamed me with the questions. Interview went real well. But to keep it even more fun they had me take another assessmet.   View Answer
    Negotiation Details
    Set pay rates $10.80 first 3 months, Based on performance $11.95, next three months $12.60. This is all based on your sales while booking the hotels, and packages. There are lots of incentives for the agents.

    Caveat, after a week & half training program you're tested, two part test must get 90% on both tests to move on into the actual position. There are tests just prior to your next pay increase.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Assistant Restaurant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at Xanterra.

    Interview Details

    I applied through manager and heard back within a week. I went through one interview with the head of location F&B and the overall head of F&B

    Interview Questions
    Negotiation Details
    set rate, no negotiation
    Accepted Offer
    Easy Interview
  7.  

    Kitchen Crew Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Xanterra in August 2013.

    Interview Details

    Super easy - over phone & Skype. Completed and submitted the online application and received a phone call next morning, by the end of the phone call I was packing my bags! The phone interview seems like it is just about confirming all of your details on your application. Such as what you previously did. Asked basic job related questions such as can you handle XXX amount of people per hour.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Reservations/Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Intial process is they bring you in to do a typing test. Which is fine in itself, however,, a little intro or conversation prior would be more appropriate for candidates.It puts you 'off' as you are plunked down at a table and told to start typing. Next, you are brought in a room with two supervisors who read off a piece of paper, line by line, telling you about the company. They ask about your availablility- which must be 7 days a week, all hours 7am-7pm. They will ask if you have sales experience with quotas, another question was explain a place you have never been (describe it). They do not ask much of your past skills and experience. If accepted, you are trained for a week and half and must pass each daily quiz at 90% or above. They have sales "quotos" you must meet. After the interview, you are given two more assessments-- some are "what if" scenarios, others are grammatical, others are long mathematical story problems--which were challenging as you have no calculator or sheet to write notes. Overall the experience was very strange considering this is entry level position for 10 bucks an hour....

    Interview Questions
    • Unexpected question- what is the worst customer service you've experienced and what did you do about it?   Answer Question
    Reasons for Declining

    Got a bad vibe.

    Declined Offer
    Negative Experience
  9.  

    Reservations Agent Interview

    Anonymous Interview Candidate  in  Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 3 days - interviewed at Xanterra in June 2013.

    Interview Details

    it was very easy

    Interview Questions
    Negotiation Details
    easy
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Food and Beverage Manager Interview

    Anonymous Interview Candidate  in  Yellowstone National Park, WY
    Anonymous Interview Candidate in Yellowstone National Park, WY
    Application Details

    I applied online - interviewed at Xanterra in February 2013.

    Interview Details

    they hire people that don't like working but my job was okay.

    Interview Questions
    Negotiation Details
    work your best and be recognized on the job to muve forward.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Mammoth Hot Springs, WY
    Anonymous Interview Candidate in Mammoth Hot Springs, WY
    Application Details

    I applied through other source. The process took 5 months - interviewed at Xanterra in April 2013.

    Interview Details

    It was a thorough phone interview.

    Interview Questions
    • Can you provide your own work clothes.   View Answer
    Negotiation Details
    I was asked if I wanted to extend my contract for another month and I was more than happy to accept.
    Accepted Offer
    Positive Experience
    Average Interview

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