Glassdoor is your free inside look at Xerox interview questions and advice. All 142 interview reviews posted anonymously by Xerox employees and interview candidates.
Xerox Interview Questions & Reviews
Getting the Interview 142 Interviews
Interview Experience 125 Ratings
Customer Service Representative at Xerox
Accepted Offer – Interviewed in Lacey, WA Jul 2009 – Reviewed May 15, 2013 New
Interview Details – I was contacted by a recruiter from the Tumwater, WA (now Lacey, WA) location and then the day after by Federal Way, WA, I accepted the invitation for an interview with Lacey, WA, I went in and was interviewed a few times, general questions nothing really hard about it, I had to pass a drug screening offsite near the hospital in Lacey, then got the job.
Interview Question – Why should we hire you? View Answer
Negotiation Details – Pay scale isn't negotiable.
Helpful Interview?
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No
Problem with this interview?
Tier I Advisor at Xerox
Accepted Offer – Interviewed in Bolingbrook, IL Apr 2012 – Reviewed May 15, 2013 New
Interview Details – What are three computer hardware components?
Interview Question – None really View Answer
Negotiation Details – Schedule and a position upgrade
Helpful Interview?
Yes |
No
Problem with this interview?
Perl Developer/UNIX Systems Administrator at Xerox
Accepted Offer – Interviewed in Rochester, NY Jun 2009 – Reviewed May 9, 2013 New
Interview Details –
Received a call from a co-worker from long ago who offered me this job on the spot. This is highly unusual, however. As someone who has interviewed others who have accepted jobs at Xerox, the interview process usually consists with a brief phone screen interview followed by a face-to-face interview with multiple people. The last interview I gave involved four people talking to the applicant and asking technical questions to try to gauge her technical skill.
After we decided we wanted to hire this person, Human Resources took several weeks to get an offer letter sent out.
Negotiation Details – Requested a reasonable amount based on salary survey information for people in my field and my request was granted.
Helpful Interview?
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Site Service Representative at Xerox
Accepted Offer – Reviewed May 6, 2013
Interview Details – Pretty straight forward, was initially hired through a recruiter outside the company. Answered his questions and he forwarded my resume to an executive at Xerox. Had a phone interview with her and then an in person interview with local Xerox Management. Since this was the first time a project like this was undertaken at the company local management was out of tune with Senior Management and basically asked questions to gauge my competency and reliability.
Interview Question – Had to take a Technical battery of tests, but no unexpected or unpredictable questions either during the test or the interview. Answer Question
Negotiation Details – No negotiations, either you accept what they offer or you decline.
Helpful Interview?
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Problem with this interview?
Customer Service Representative at Xerox
Declined Offer – Interviewed in Tigard, OR May 2013 – Reviewed May 3, 2013
Interview Details – The process began at a job fair. Was invited in the next day for an interview. Completed the application online in their office and then took an assessment test. Interviewed with an HR rep with just some very basic questions. She told me she'd like to have me interview with a hiring manager. Waited maybe 10 minutes for second interview. Was walked through the phone center - yep, looked like command central. Looked like it was an enjoyable place to work and the employees are allowed to have a little fun (so important in this type of job setting). Second interview went well. Behavioral interview type of questions. Was told on the spot that I would be recommended for hire. Back to the recruiting office, back in with the same HR rep. Was offered a job. Pay is not great, honestly, the biggest detractor, by FAR. I asked for some time to consider it. It's a big company with (I would expect) lots of opportunity for upward mobility and with it, increased pay. The training offered sounds very good. The tracking of your time from minute to minute is interesting. Potentially high pressure to perform quantity over quality. Still considering it...almost out of time though. Hard to walk away from a job in this economy, even with very low pay.
Interview Question – Again, behavioral style questions. Don't recall exactly but something akin to "tell me about a time when you contributed to a team" or "tell me about a time when you did a really good job for a customer and how you felt about it" Answer Question
Reason for Declining – Still thinking, but honestly the ONLY reason for declining is the very low pay. This would be an excellent job for someone just starting out in this industry and ready to work their way up.
Helpful Interview?
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Customer Service Representative at Xerox
No Offer – Interviewed in Tigard, OR Apr 2013 – Reviewed Apr 30, 2013
Interview Details – The process started online. They had posted an ad on Craigslist and I submitted my information and filled out a 30 min. assessment. The assessment asked basic questions to make sure they could trust you with customers and assessed skills that you would use at the job. They called me a few minutes after the assessment was finished and I came in for a short interview. Then a second longer interview.
Helpful Interview?
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Learning and Performance Consultant at Xerox
Accepted Offer – Interviewed in Tucson, AZ Jul 2012 – Reviewed Apr 27, 2013
Interview Details – Recruiter calls to set up the interview. You interview with hiring manager.
Negotiation Details – Second interview was negotiation and Recruiter closed
Helpful Interview?
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Technical Business Analyst at Xerox
Accepted Offer – Reviewed Apr 24, 2013
Interview Details – was a breeze I will vary depending on who and where you are interviewing
Negotiation Details – make sure you negotiate for what you want, do not let them talk you into bonuses as a portion of you salary.
Helpful Interview?
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No
Problem with this interview?
Human Resources Analyst at Xerox
Accepted Offer – Reviewed Apr 21, 2013
Interview Details – First interview was over the phone it was good it was just to get to understand who I am and how I function since I am going to be graduating from college soon. They set up a corporate interview where I must go for 4 hours to meet and interview with 5 executives over the course of the day.
Interview Question – How do you find it difficult to mesh your background to others? Answer Question
Negotiation Details – rapid
Helpful Interview?
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No
Problem with this interview?
Intern at Xerox
Accepted Offer – Reviewed Apr 18, 2013
Interview Details – Hiring recruiter called, didnt email me, to tell me he was passing my resume onto the hiring manager, then called again when the hiring manager wanted to set up a phone interview. Got on the phone with my future boss and he surprised me by having 3 other team members with him. The interview was very informal with them asking about my background and behavioral questions. We laughed a bit and it was a great overall experience.
Interview Question – What goals do you want for this internship? Answer Question
Helpful Interview?
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No
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