Xerox Interview Questions

Updated Sep 24, 2014
Updated Sep 24, 2014
337 Interview Reviews

Interview Experience

Interview Experience

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23%
15%

Getting an Interview

Getting an Interview

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16%
16%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Major Accounts Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Want someone is aggressive, tenacious, winner, personable, tech savy, positive. Also, someone who can deliver constant results without micro management. Be aggressive in phone calls, interviews, thank you letters, and emails.

    Interview Questions
    No Offer
  2.  

    Data Entry/Transactoin Processor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online and the whole process took about 2-3 weeks. If you get through the initial screenings then you are invited to take a typing test so that they can verify your typing skills the test itself wasn't difficult. Upon successful completion you are invited to an interview with a hiring manager where you get to discuss how you are paid and what the job entails. The overall process wasnt that difficult.

    Interview Questions
    • Typical interview questions, asked things like what were your strengths, what prior experience did you have etc...   Answer Question
    No Offer
  3.  

    Eligibility Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 1 week - interviewed at Xerox in September 2014.

    Interview Details

    I had an interview with 2 people on a wednesday. I was called back and told i was chosen for the job the following monday. Then i filled out my paper work and was given a start date.

    Interview Questions
    • All of the questions were pretty standard as far as interviews go.   Answer Question
    Accepted Offer
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very skills based assessments. They have average turnover for a customer service call center. Benefits after 90 days. Includes paid holidays, overtime and a cafeteria for the day shift. Paid breaks and 30 minute unpaid lunch.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
  6.  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very straight forward "Tell me about your self?" and tell me about your accomplishments?"
    The hiring manager had a lack of technical knowledge, marketing knowledge and product knowledge. Lacked a clear vision of the short term and long term objectives for the division of the company.

    Interview Questions
    • Ther were no difficult questions. The manager did have a lack of technical and market knowledge and this made the interview difficult.   Answer Question
    Declined Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Xerox.

    Interview Details

    Sat in a dirty waiting room and taken to dirty office for interview. Not what I expected for a company like Xerox. I had a resume and it was not needed only need to pass drug test and back ground check. Was hired on the spot and was made promises and took job because of Xerox name and wanted a way into the company. Very unprofessional process.

    Negotiation Details
    None
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter - interviewed at Xerox in August 2014.

    Interview Details

    Hiring done by Collabara, it took sometime to get an interview at least 3 weeks, had to take their testing two times since the first time the representative I was working with magically disappeared. Once I got my interview, it was with 2 other people interview with Manager and Team lead very comfortable interview.

    Interview Questions
    • No unexpected question if you are a good Customer Service Representative you will be able to answer all questions   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 days - interviewed at Xerox in August 2014.

    Interview Details

    There was a somewhat lengthy online application process, the kind that asks you a bunch of vague multiple-choice questions regarding your personality and only allows you to select from two provided answers, oftentimes not having an answer that would actually be relevant. The PCs provided to applicants in the training room are crusty old Dells running what might have been Windows 95 with monitors turned far brighter than necessary and peripherals from the early 90s. Also, the entire application and assessment process is conducted through a very outdated release of Internet Explorer. To say the least, I felt pretty uncomfortable inputing personal data over what is likely a poorly secured network. They could have easily reformatted those drives to run a sparse Linux distro with Firefox or Chromium, and replaced the clunky old mice and keyboards with some fresh small-budget peripherals (think AmazonBasics), but it seems like everything was donated to them by a pre-Millenium elementary school classroom and they couldn't be bothered to optimize anything. First impressions suggest that this tech company is anything but tech-savvy, or perhaps they just care so little about their bottom rung employees that they can't be bothered to offer them up-to-date tools to use in their workplace. Either way, it's bad news.

    The people working in the office were pleasant enough, but it was clear very early on that I wouldn't fit in. As soon as the interviewer got a whiff of an independent nature and an unwillingness to be a brain-dead robot, the interview was as good as finished.

    Also, the walls are covered with "Xerox" branded inspirational posters. If you have to constantly remind your employees that their job is great in order to keep morale up, it's probably not very good at all. Employees should want to work for your company without you needing to cover their workspace in mind-numbing ["Xerox is so awesome!"] propaganda.

    Interview Questions
    • Why do you want to work for this company?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Help Desk Interview

    Anonymous Interview Candidate  in  Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Xerox in August 2014.

    Interview Details

    The first interview was a phone interview and from the questions that were asked it was to get a better idea of if I was really interested in the position. The second interview was a face to face the hiring manager asked questions to get a better understanding of what I knew and what kind of schooling that I had. The other questions that were asked were geared towards knowledge of the company and the company's work.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through other source. The process took a day - interviewed at Xerox.

    Interview Details

    Met with the VP for the new position being created. The company reached out to me because they needed my expertise in the business to help start a new program.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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