Xerox Interview Questions

Updated Sep 3, 2015
580 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Data Entry Operator (Land Records) Interview

    Anonymous Interview Candidate in East Syracuse, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Xerox (East Syracuse, NY) in June 2015.

    Interview

    I applied online after finding their ad on Indeed.com. I received a call from their Human Resources representative to come to East Syracuse, NY for an interview. The interview was fairly brief, possibly around 20 minutes. There were no "gotcha" questions at all. The interviewer seemed more focused on describing the intricate nature of the job of searching for and indexing land records, but at the same time was interested in my input as well.

    Interview Questions

    • Are you good a reading through documents and quickly spotting details the would be appropriate for indexing?   1 Answer
  2.  

    At Home Advisor Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Xerox (Orlando, FL) in June 2015.

    Interview

    Long questionnaire, and two phone interviews. Then met up with a recruiter to talk and verify legal documents. Everyone was very cordial and extremely nice. I was very excited for the opportunity and very gracious when they made the offer. It honestly seems like a wonderful company to work for and so far everything has been great.

    Interview Questions

    • How will you handle the stress of taking calls all day long?   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Cary, NC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Xerox (Cary, NC) in June 2015.

    Interview

    Unprofessional environment...people joking around. Was told there was several shifts to pick from but there's not. As long as you can pass a computer test you are r basically hired. I interviewed for customer service but ended upbeing a customer service rep for health benefits for a third party vendor.

    Interview Questions

    • Why do you want to be customer service representative?   Answer Question
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  5.  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Xerox (Houston, TX) in June 2015.

    Interview

    the interview process was fairly easy. i applied at the site, took assessement if you pass the assessement than you make it to the interview durning the interview she ask you about you past experience

    Interview Questions

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Federal Way, WA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Xerox (Federal Way, WA) in June 2015.

    Interview

    Long 3 day process, there was approximatly 15 of us at the same time. Felt like they were hearding cattle. Most of the time was just waiting because upper managment in another state had not done thier part of the computer so things could get processed. You do not know your hours when hired.

    Interview Questions

    • Can you work all days of week and and any hours between 6 a.m and 11:30 pm plus all holidays?   1 Answer
  7.  

    Customer Service Representative Interview

    Anonymous Employee in Webster, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Xerox (Webster, NY) in June 2015.

    Interview

    It was very organized and they got back to me very quickly! Everyone was very nice and professional. The Recruiter knew a lot about the company and the job and explained it all to me in detail.

    Interview Questions

    • Tell me about a time you had a positive experience with a customer?   Answer Question
  8.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Xerox in June 2015.

    Interview

    Very easy,simple interview. Hardest part is the assessments. As long as you canpass the drug test and backgroundcheck there shouldnt be any reason you wont be and offered a position.

    Interview Questions

  9.  

    Tier I Tech Support Interview

    Anonymous Employee in Raleigh, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Xerox (Raleigh, NC) in June 2015.

    Interview

    Interviewed with 3 Managers, via video imeet. Process moved pretty quickly. Interviewing managers were friendly and polite, and did ask many questions revolving mainly around how to approach different situation when speaking with a customer on the phone.

    Interview Questions

    • Was asked how I would react to an angry customer? Was asked to describe what RAM is?   1 Answer
  10. Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Xerox.

    Interview

    It was a brief interview with the typical 20 questions. The job posting was on Craigslist and said to just show in interview appropriate clothing. Once the interview was over in took them 20 minutes to make a decision.

    Interview Questions

    • Why do you want to work here.   1 Answer
  11. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Interview

    Felt like they ask irrelevant questions, assessment should have answered most of the questions for them, some of the questions had nothing to do with being hired in my opinion.

    Interview Questions

    • What would you do if computer screen is black?   1 Answer

See What Xerox Employees Are Saying

1 person found this helpful

    Former Anonymous Employee

Pros: “Working from home was great. Very friendly people who make the training pretty fun.”“Working from home was great. Very friendly people who make the training pretty fun.” – Full Review

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