Xerox Customer Care Assistant Interview

Interview Details – They have a fairly streamlined hiring process. I got a phone interview the day after submitting my application and skills assessment. They asked me if I could come in the next day for an interview. When I went in for the interview I sat down with an HR recruiter who asked me the same questions I was already asked during the phone interview. Afterwards I was interviewed by a team supervisor. The interview consisted of 11 typical interview questions - nothing overly challenging or that caught me off guard. I went back to the HR department and was asked the same questions I was asked when I first sat down with them. They scheduled me for a drug screen, had me fill out some paperwork, and gave me my training schedule.

Negotiation Details – There in no negotiating. The basically tell you that you must be willing to work any schedule on any day for little pay. Pretty much what you can expect for an entry-level tech support job.