I applied online - interviewed at YP in September 2013.
Interview Details – I received a call from HR indicating that they reviewed my resume and were interested in speaking with me about a collecions position. My first interview was with two Area Managers and my final interview was with the Associate Director.
Interview Question – I was asked about my collection experience and asked several situational questions. Answer Question
Negotiation Details – There was no negotiation. The salary, and benefits were presented as non negotiable.
I applied through a recruiter and the process took 4 days - interviewed at YP in September 2013.
Interview Details – 1st step call from recruiter, I was moved to the next level which is an online sales assessment test. If you pass this, you will have a 2nd phone interview by YP recruiter. If you get the ok, he/she will move you to in person interview.
Interview Question – I had a face to face with 2 sales manager, the female manager asked scenario questions, just like the assessment test. The gentleman would ask questions about Digital Marketing. He also asked what was the most I ever made and when I told him, he was taken back and said you will never make that kind of money here. View Answer
I applied online and the process took 3 weeks - interviewed at YP in August 2013.
Interview Details – Extensive at least 3 steps
Interview Question – My vision for the company View Answer
Negotiation Details – Take what the offer or walk
I applied online - interviewed at YP in August 2013.
Interview Details –
Applied online. Received a call from HR approximately 10 days later. Went through an HR screening on the phone. A phone interview with the hiring manager was scheduled shortly after that. Even though the interview was scheduled to be with the manager, at the time of the call there were two people on the phone. I was informed at the last minute that it was going to be a panel interview with the manager and another team member. The call went OK: mostly technical questions specific to the role. At the end the manager asked me to explain the short duration of a few past positions even though I had already explained that I had been working as a consultant at the time. She was not very well-versed in the way the industry works - most consulting engagements last months, not years.
Never heard back from the company after the phone interview, not even to say that they had decided to pass. After two weeks I followed up with HR via email and did not receive any response. Overall, I found the company lacking in professional etiquette.
Interview Question – Explain the short durations of your consulting engagements. Answer Question
I applied online and the process took 1 week - interviewed at YP.
Interview Details –
HR phone interview, took about 15 minutes. Brief review of work history, explained the position, then asked for questions. Setup a face-to-face with the GM two days later. First interview was fairly informal, again covered previous employment, why it's a good fit for the position and talked about what's expected.
I was then told to come in the following Monday to meet the sales team and sit in on one their morning sales meetings. The GM told me that there would be other applicants their as well, and it would be a good opportunity to meet the team and then have a follow up (more formal) interview with both the GM and DSM. When I arrived, the other applicants told me that this was their first face-to-face. So you shouldn't expect the first one I spoke of in the previous paragraph.
The second face-to-face was much more formal than the first. There a number of situational questions (see STAR format), followed by a mock sales presentation. I was given the opportunity to sell anything I wanted and had 5 minutes to prepare. In the end, I wasn't able to sell my product... they had many, many, many objections that I wasn't able to overcome. After completing the sales pitch, I was told that most don't actually 'sell' the interviewer, what they're looking for is that you are persistent, meaning you address objections and move on, and that you attempt to close them.
Interview Question –
The most difficult question was not actually a question, it was the sales pitch. BE PREPARED to sell something, they may not give you the opportunity to select your own product, but rather give you choice of products to sell. Know that they are going to object to everything you say, so address each and every objection and point out why the features and benefits of your product warrant it being a little more expensive and that it's good for them.
This should be first. Spend a lot of time doing fact finding, then once you've completed that, spend just as much time detailing the features and benefits of your product AS THEY RELATE TO YOUR SPECIFIC CUSTOMER. If they turn you down, do not give up. FInd another way to that your product is good for them and present it. And last, close, close, close. Even if they continue to object, present your features and benefits, and ask for their business. They'll turn you down, so go back and build up your case, then ask again. And again! If they see you're persistent and that you're not afraid to ask for business multiple times, it won't really matter if you actually sell them. You just have to show that you're tenacious and have what it takes to learn their process. Answer Question
Negotiation Details – No negotiation. The base is what it is and everything starts out at the same amount.
I applied online and interviewed at YP.
Interview Details – Overall a good experience. Worked primarily with the recruiter, and had 1 phone interview and 3 onsite interviews. Communication and scheduling was very good. Typical interview questions with good dialogue about state of company (separated from AT&T).
Very Easy Interview
I applied through an employee referral and the process took 2 days - interviewed at YP in June 2013.
Interview Details – Phone interview had few questions and lack of technically detailed focus. There was no follow-up communication by the company whatsoever, which was very unprofessional. A call or email message could have followed the interview with a "thank you, however..." message in the least.
Interview Question – There were not enough questions asked to have adequate information to address this topic. Answer Question
I applied through an employee referral and the process took 2 weeks - interviewed at YP in May 2013.
Interview Details – Interview process does not reflect actual job functions. I found the interview process to be "smoke and mirrors" in regards to the actual job being offered. In addition, the background check was laborious and very unfriendly. In the end, I was offered the job, accepted the job and have never once felt satisfied since. The employee will learn the real job only after they get out of training and are then treated as lowly employees.
Interview Question – You must understand the consultative approach to selling. Discovery and fact finding and then present a solution. Answer Question
Negotiation Details – Straight base pay with commissions
I applied through a recruiter - interviewed at YP in May 2013.
Interview Details – Because turnover is so high, they will continue to churn and burn...you. Management is so afraid of their own shadow. Be prepared to roleplay. If you come from a advertising background bring some customers with you.
Interview Question – This is a what have you done for me lately company. Answer Question
Negotiation Details – It is set for you.
I applied online and the process took 2 weeks - interviewed at YP in May 2013.
Interview Details – I applied online and was then called for a phone interview. After the phone interview, I had a face to face interview with the area sales manager followed by an interview with the general manager. The whole interview process took about 2 weeks. I followed up with the area sales manager about a week after the final interview and was offered the position the next day.
Interview Question – During both face to face interviews I was asked to give a sales presentation on a product that I knew was cheaper somewhere else. Answer Question
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Pros: “Great team, great hours, great pay, union job. The training was excellent and the tenured employees that came from Pacific Bell were all very friendly.” – Full Review
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