Yahoo Helpdesk Support Interview Questions

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Helpdesk Support Interview

Anonymous Interview Candidate  in  Sunnyvale, CA
Anonymous Interview Candidate in Sunnyvale, CA
Application Details

I applied online. The process took 3 weeks - interviewed at Yahoo in July 2012.

Interview Details

I applied on yahoo website, after a week they send me mail asking for the telephonic interview. Team leader called me for telephonic interview. basically he asked my work experience. After one week they called me for the interview it was pannel interview. All the questions were basic questions no technical questions.

Tell me about your self
Tell me a situation where customer was yelling on you and how you handle it.
when can you join
Describe a situation when you was not able to solve the problem

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