Yahoo Helpdesk Support Interview Questions

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Helpdesk Support Interview

Anonymous Employee in Sunnyvale, CA
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at Yahoo (Sunnyvale, CA) in July 2012.

Interview

I applied on yahoo website, after a week they send me mail asking for the telephonic interview. Team leader called me for telephonic interview. basically he asked my work experience. After one week they called me for the interview it was pannel interview. All the questions were basic questions no technical questions. Tell me about your self Tell me a situation where customer was yelling on you and how you handle it. when can you join Describe a situation when you was not able to solve the problem

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