Yelp
3.4 of 5 187 reviews
www.yelp.com San Francisco, CA 1000 to 5000 Employees

Yelp Account Executive Interview Questions & Reviews

Updated Jul 6, 2014
All Interviews Received Offers

Getting the Interview 

65%
28%
4%

Interview Experience 

47%
30%
21%

Interview Difficulty 

Average Difficulty
231 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Difficult Interview

Account Executive Interview

Account Executive

I applied online and the process took 3 weeks - interviewed at Yelp.

Interview Details – I applied online and received an email a few days later saying they wanted to set up a phone interview with me. I went through the phone interview and they basically wanted a little introduction about myself, why I was interested in Yelp and standard screening questions of that sort. They also had me role play with them to see how the tone of my voice was when speaking to potential clients as well as how I would be at cold calling. I ended up passing the phone interview and moved on to the on-site interview. The interview consisted of three different people in three sessions so basically three interviews in about an hour. Each interview was similar, a role play at the end and just a screening in the beginning to see why you would want to do cold call sales. I never had to sell a product as previously mentioned although I was ready for it! After the interview, a few days later I was contacted saying that they were moving on with more qualified applicants.

Interview Question – Why would you want to do cold call sales if the success rate of closing a deal is only like 20%?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Account Executive Interview

Account Executive

Interviewed at Yelp

Interview Details – Make sure you know a lot about the company. They ask several questions about your knowledge of the position and they request that you research. Make sure you know a lot about the company. They ask several questions about your knowledge of the position and they request that you research.

Interview Question – What do you know about the position?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
San Francisco, CA

I applied online and the process took 6 days - interviewed at Yelp.

Interview Details – The interview process seemed to move quite quickly a few days after I applied I was emailed about a phone interview. The phone interview lasted about 15 minutes. Reviewing the material the human resources rep sent before hand really helped. They asked "Why Yelp?" and asked me to do a role play. The role play was leaving a voicemail for a client that has been missing previous appointments. I was asked to come in to the office for an in person interview. The in person interview was a panel interview. I was put into a small room and the interviewers roasted in. Some of the questions they asked me was "what is the hardest thing you have done recently?" "What's the difference between the current company you worked for and Yelp." "Tell me about me about a time where you really messed something up at work?" Each interviewer asked me to do a role play. They interview lasted about an hour.

Interview Question – Tell me about a time when you screwed something up?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Account Executive Interview

Account Executive

I applied online and interviewed at Yelp.

Interview Details – Got a phone interview which was very easy then had a skype interview with 3 different managers. Had to do a role play in each one. Make sure to know about yelp and the product it sells. Look up various cold calling scenarios before the interview.

Interview Question – Why Sales?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Declined Offer

Neutral Experience

Average Interview

Account Executive Interview

Account Executive
San Francisco, CA

I applied through college or university and the process took 2 weeks - interviewed at Yelp.

Interview Details – Submitted Application through career center website. Within 2 days I had an email to set up a phone interview. It was under 10 minutes and we had a very casual conversation about the company and why I wanted to work at Yelp doing sales and a few questions about my resume. Pretty standard stuff, no curveballs. End of the phone interview immediately scheduled an in-person interview at Yelp the following week. Met with 3 Sales Managers. Each about 15 minutes and had a different role play: #1 Working for Yelp, pretend Im a pizza place and try to get the manager on the phone. #2 Im calling in to cancel my advertisement with yelp, try and talk me out of it. #3 Sell me something of your choice--product, movie, realy anything.... First one was by far the most difficult but they just want you to take their criticism and use it to progress throughout the interviews. Be yourself and take into account their advice and use it!!! Very relaxed environment-- interviewed in Khaki's and a button up and was easily propoerly dressed

Interview Question – Give me an example of you using persuasion.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Difficult Interview

Account Executive Interview

Account Executive
New York, NY

I interviewed at Yelp in June 2014.

Interview Details – Process took a month. Applied online through job website. First phone call basic questions. 3 role plays scenario. Very organized structure seemed uninterested because they use the same organization for all clients.

Interview Question – If you are under quota with amount of calls what would you do?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Account Executive Interview

Account Executive

Interviewed at Yelp

Interview Details – First interview was in person on my college campus and it was very laid-back. The man and women interviewing me were very young and we just went over my resume and why I wanted the position and why I would be a good fit. I had a second interview over Skype where I spoke to three different people and we had to act out scenarios of calling different businesses and trying to sell them the Yelp service.

Interview Question – Favorite book?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
New York, NY

I applied online - interviewed at Yelp in May 2013.

Interview Details – I began the process by applying online. Shortly after, I received an email to set up a phone interview. The phone call lasted 10-15 minutes, with a few basic questions for me, but was mainly information on the position and company. That went well, so the next step was a Skype interview (I was out of state at the time), which consisted of three different interviews with three different people. A few days later, I received a job offer.

Interview Question – I had to simulate a cold-call scenario with one of their account executives.   Answer Question

Reason for Declining – I received a more fitting job elsewhere.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Negative Experience

Average Interview

Account Executive Interview

Account Executive
San Francisco, CA

I applied online and the process took 5 days - interviewed at Yelp in October 2013.

Interview Details – After applying online I received an email with time options for a phone interview. The guy who called was really nice and personable, he made me feel very comfortable on the phone and immediately offered me an in person interview. He told me I was a shoe-in for the job.

I live 2 hours outside of the city and left my house close to 6 hours early to make sure I had plenty of time to make it to the interview. There was a tractor-trailer accident on the 101 involving 5 cars and a truck, which completely closed down the highway. I could see the accident from my car. I called to tell them I was on my way, but at this point I was an hour to interview time and still stuck. The woman who answered told me I better try my best to get there, that if I didn't make it I wouldn't have another opportunity.

The highway opened up fifteen minutes later and I weaved through cars and sped to get there. I walked in with two minutes to spare, slightly disheveled, but on time.

I was led to a tiny room and told to wait. I could hear a Skype interview in the next room, loud and clear, so I had was mildly pre-pared for what was coming next. After waiting 20 minutes, a girl walked in wearing a super short dress and large platform heels. She was towering over me and I could almost see her butt. I was wearing slacks, and a blazer. She definitely gave me the once over and did not like how conservative I had dressed, she made this clear. She asked me a series of questions, glaring at me after each answer. She finally rolled her eyes and told me to wait, then left the room.

Five minutes later another girl wearing a short dress and heels walked in. This one was much nicer and even commented on how I "must be hot in all those clothes". She asked me to do a sales pitch, smiled and told me to wait for girl number three.

Three was also wearing a dress. I guess I should have thrown out the "dress professionally" advice I'd always heard.

When she finished she walked me out to the door, hugged me and told me it was awesome meeting me. The whole time we walked girl number one glared at me, not sure what I did to insult her. Girl number three told me they would be in touch within a week. The next day I got an email from girl number one telling me I wasn't a "good fit" for Yelp.

Interview Question – Pretend I'm a tanning salon. Tell me, in detail, the services we could advertise on Yelp.   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Neutral Experience

Average Interview

Account Executive Interview

Account Executive

I applied online and the process took 5 days - interviewed at Yelp.

Interview Details – So they have 3 stages of hiring: 1. Resume 2. Phone interview 3. In person interview. It's an ok system. I got the 3 people in-person interview at their NYC headquarters on 5th Ave. It was 3 bored people speaking to me and it was a very poor experience.

Interview Question – Sell me this table.   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Yelp

Worked for Yelp? Contribute to the Community!

Yelp Videos

Loading...

Yelp – Why Work for Us?

Yelp (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Yelp Account Executive interview questions and advice. All 231 interview reviews posted anonymously by Yelp employees and interview candidates.