Getting an Interview
Getting an Interview
Interviews for Top Jobs at Yelp
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Helpful (71)Accepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 2 weeks. I interviewed at Yelp (New York, NY) in April 2015.
I applied through an employee referral with the process taking 2 weeks. HR called to set-up a 20 minute phone screen with a Sales Manager. Phone screen ADVICE: - Have a set answer as with WHY you want to work for Yelp (culture, growth opps, personality is Yelp, make sure you say that you are an avid Yelp user!) - Have a set answer as to WHY you want to work in sales (challenging, rewarding, commission, etc.) - What skills do you have that will make you successful in sales? (coachable, competitive, etc.) - What motivates you, especially in sales/when you are struggling? (commission, fully stocked kitchen, happy hours, the culture, the co-workers.) - Research Yelp. What awards has Yelp received, etc. - Ask questions. In-person ADVICE: You will have 2-3 in-person interviews at the Yelp office. Basically, all the same questions will be asked above during these interviews. You will then have role play. - During role play, don't stress, make it a conversation. - Implement their feedback, and you will do role play again. They are looking to see if you are coachable. - Dress to impress. - Write down their email, send a thank-you note. Webinar If you make it pass the in-person interviews, you will be asked to attend a webinar. An HR recruiter will go thru the training program, and your career path with Yelp. Good news!
- I am a pizza parlor in Brooklyn. I have never heard of Yelp. Schedule an appointment. Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took a week. I interviewed at Yelp (San Francisco, CA).
Very clear, relatively straightforward interview process. I was referred by a friend, and then contacted by an internal recruiter for an initial phone interview. I appreciated that she took the time t e-mail me for the best times to reach me, instead of just calling. From there, I went into the office and met with two sales managers, who were both welcoming and engaging. Some of the questions were repetitive, but it gave me a chance to work on my responses. Did two role plays- make sure to implement the feedback they give you at each step! I was contacted the next day to participate in a webinar about the position and a career path with Yelp. The next day, I had one last phone interview with the recruiter, where she formally offered me the position. The only frustration was that, by the time I got an official offer, it was less than two weeks until the training camp. This was extremely difficult to negotiate with my current job, and I ended up working two jobs for about a week (my previous job included weekends).
- What keeps you motivated? How do you think you would handle consistent rejection? Answer Question
- Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 4 weeks. I interviewed at Yelp.
#1 Please do your HW and read as much of the reviews on here that you can. Prep, prep, prep. I went through the typical behavioral interview questions, remember to always tailor your answers to the job description that you are applying for. Make sure that you show that you are resilient and can handle pressure and rejection well, give an example. When asked "Why Yelp?, try to sound different not just the typical answer of "because of the culture", actually give examples of why you believe in the product and company. The first part of the process is a phone interview, sound enthusiastic about cold calls, sales, and an opportunity to work at Yelp. Also give great examples of why you are a perfect fit for the job. The second part is, a behavioral interview and role play. The first person I role played with was really tough, be persistent and make sure you push through to make the call successful. Take lots of notes when you get feedback. The second role play was more easy going however the manager wanted to make sure that you could be coached and paid attention to the feedback. She/he will ask you what you learned from the first role play. Implement that feedback in your second role play. If you do well after that interview then you will be emailed about attending a webinar and doing a background check. Unlike what everyone says on here, that DOES NOT mean that you are hired. After the webinar, the recruiter will contact you to get your feedback, this is an interview and should be treated as such. Continue to sell yourself and your skills and show that you want the position. The final step is a job shadow. You will sit with an account executive and listen to calls, you can also ask questions. Take lots of notes. After this, you will sit with the recruiter that will ask you about how the shadow went, what you learned, get a feel if you want the position, and are a good fit. Things to remember: Come in there prepared (jot down notes for the role play before you get in there), be confident, don't be turned off by the details of the job, show that you are coachable, and be positive. Hopefully, by doing these things you will land the job!
- Role play 1: I am a pizza shop, pitch the product. Role play 2: I went with newspaper ads, sell me the product. 1 Answer
- Declined OfferPositive ExperienceAverage Interview
I applied online. The process took 6 days. I interviewed at Yelp.
Overall process was average. Make sure you really know the position as well as the company. Be prepared to answer general interview questions (Tell me about yourself, Strengths/Weaknesses, skills for sales)
- Why Yelp? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took a week. I interviewed at Yelp.
Phone screen. On site interview with 3 managers. Recruiter follow up with you within a day to let you know the process. The whole interview is based on can you be yourself and sell to me in person-- do you have a warm personality.
- Why should I hire you? Answer Question
Helpful (6)Declined OfferPositive ExperienceAverage Interview
The process took 1+ week. I interviewed at Yelp.
The turn around from the time I submitted my application to the time I was contacted by a recruiter was less than a week. Be sure to tailor your cover letter to Yelp, make it engaging and unboring! The first point of contact was an email to set up a phone screening. They give you at least 3 different time options, so make sure you reply quickly to ensure you get one of your first choices. The phone interview took about 20 mins more or less. The recruiter screens you to see if you're even worth bringing into the office for an in person interview, so be prepared to tell them about your background, why you want to work at Yelp specifically with a sales role. They also leave feedback that will help you in the next process if you get to advance. The in person interview is with two different interviewers at separate times. They mainly ask about challenges you have faced (personal, career, anything) and how you overcame them, how well you take constructive feedback, if you're familiar with Yelp and the expectations of an AE role. In the end they'll conduct a role play to see how comfortable and fluid you'd be in pitching a sale to a potential client. I was lucky to sit with someone who was friendly, not intimidating at all, super approachable so it was easier for me to relax and make the whole interview really conversational. They give feedback on what you can work on then ask you to do it again, so be sure to implement their suggestions.
- Why should a business owner choose Yelp over advertising in the newspaper? Answer Question
Helpful (1)No OfferNeutral ExperienceAverage Interview
I applied through an employee referral. The process took 2 weeks. I interviewed at Yelp (Chicago, IL) in September 2015.
Found out through Employee Referral. Heard back one day later saying they wanted to conduct a phone interview and they gave me three available times. Typical phone interview where they want to gauge your interest, see how you will fit and whether to move you on to next interview. Questions were Why Yelp? Why Sales? Tell me about yourself? I know they sometimes to a role play in these but I never had one. Found out at the end I would be moving on to do a Skype interview since I was not in the area. Otherwise you would go into the office for an in person. Skype/In Person Interview will be with 2-3 sales managers for 20-30 minutes each. For the most part they will ask very similar questions and you will definitely do the role play. First sales manager was pretty nice but was very intimidating and made it very difficult to get comfortable. Role Play was about calling a Pizza Place and just trying to get the owner. They expect you to not do well they just want to see how you react and get through it. They will then give you feedback and have you go again. TAKE NOTES AND IMPLEMENT FEEDBACK! The second sales manager was much easier to be comfortable with. I immediately felt relaxed. Began by asking questions specific to my resume but it definitely felt more like a conversation than an interview. this role play was you had to convince a business owner to not go with an ad in the newspaper. Make sure you ask questions and keep them engaged. I happened to ramble about Yelp a little too much and was only negative of this part. After giving me feedback we didn't do it again and gave me time to ask questions. Found out a couple days later that they decided to go with other candidates
- Challenge you faced and how you overcame it? How do you deal with rejection? Why Yelp? Why Sales Answer Question
Helpful (1)No OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Yelp (Chicago, IL) in September 2015.
Went into this interview fairly confident. The phone interview went really well, just prepare for a role play scenario and be expecting feedback to act upon. When I walked into the in-person interview another person was sitting in the reception area too which threw me off because we were interviewing for the same job! The woman that gave us the tour assured us we were not competition. The whole in person interview was very misleading. When they give you the tour they are acting like you got the job and showing you "where you're desk will be", "where you will be eating", "where you will train", and so on. So when the interview began I thought I had it in the bag. The interview was not like any other reviews on here said. You meet with two people. The first person I met with was so standoff-ish. She would hardly look me in the eye and wrote down everything I said. When we did the role play she acted unimpressed with how I conducted it (mind you I have ZERO sales experience and the job required ZERO experience). Then the second guy came in and acted so unprofessional. He claimed to have forgotten the interview questions he prepared for me so we just did another role play. This one when better especially since I could act on the feedback he gave me. I left the interview feeling very confident. However neither recruiter asked me about anything on my resume or past qualifications. I was counting on this job but turns out I wasn't "qualified enough". So there's that. Thank you for wasting my time.
- What is a skill you have now that took you a while to master? Answer Question
- Why do you want to work in this position when you could go months without making a sale? Answer Question
- When was a time that you worked harder than anyone else? Answer Question
- What skills do you think are necessary for this position and how have you demonstrated them? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 1+ week. I interviewed at Yelp (San Francisco, CA) in September 2015.
I applied online through the Yelp website and received an email response the next business day to schedule a phone interview. Once the interview was scheduled I received a second email from the recruitment team outlining the job description as well as base pay. The phone interview was with a sales team manager and the questions asked were pretty standard, why our company? Why sales? How will you cope with rejection and off days? After chatting and answering her questions, we did a role-play sales scenario and once done she gave me her feedback and said she'd like to schedule a second interview. I hadn't moved up to San Francisco yet, so the interview would be over Skype with two different sales team managers. Unlike previous reviews, the process was only two interviews before decision. The second interview was like the first, same questions, slightly different role-play scenario. I went through the process twice, one person, ten minute wait, second person.
- I'm a 50 something year old pizza shop owner, you've already explained the advertising products to me but I'm on the fence, close the deal. Answer Question
- No OfferNegative ExperienceAverage Interview
I applied through an employee referral. I interviewed at Yelp (San Francisco, CA) in September 2015.
Got internally referred by someone at the office. Received an email the next day asking me to have a quick phone interview. The phone interview took 15-20 minutes. The guy who interviewed me did not seem very enthusiastic. He asked why I thought I would fit in at Yelp. What I have heard about Yelp. Then he asked me what is my biggest weakness. After I would answer his questions there would be a along awkward silence. Not sure if he was taking notes or just waiting for me to talk more. He told me at the end that they would email me if I was going to be offered an in person interview. I figured I didn't get the second interview at this point.
- What is your biggest weakness? Answer Question
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