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Home Depot Sales Associate - Flooring and Walls Interview Question

I interviewed in Kenai, AK and was asked:
"You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?"
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Part of a Sales Associate - Flooring and Walls Interview Review - one of 1,198 Home Depot Interview Reviews

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I would attend customer who comes for a more expensive purchase because if I put my energy and efforts on the potential customer then I can bring business
- Rahul Agnihotri on Jul 27, 2012 Flag Response
of 1
I would call and get assistance for the individual on the product I was unsure about and then help the individual with the high ticket item. both customers satisfied.
- Matt on Aug 18, 2012 Flag Response

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