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The Home Depot Sales Associate - Flooring and Walls Interview Question

I interviewed in Kenai, AK and was asked:
"You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?"
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Answer

Part of a Sales Associate - Flooring and Walls Interview Review - one of 1,371 The Home Depot Interview Reviews

Answers & Comments

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of 2
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I would attend customer who comes for a more expensive purchase because if I put my energy and efforts on the potential customer then I can bring business
- Rahul Agnihotri on Jul 27, 2012
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I would call and get assistance for the individual on the product I was unsure about and then help the individual with the high ticket item. both customers satisfied.
- Matt on Aug 18, 2012

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