Zillow Inside Sales Consultant Interview Questions

Updated Jul 27, 2015
35 Interview Reviews

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Inside Sales Consultant Interview

Anonymous Interview Candidate in Seattle, WA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeksinterviewed at Zillow (Seattle, WA) in July 2015.

Interview

I applied online off a friend's referral from a past sales job. They called me back in 1 business day. First interview scheduled was a phone interview, mostly informational, about 20 minutes, not hard. Then they scheduled a second phone interview, which had some more digging questions. Not too hard, but made me a little nervous about what they thought about one or two of my responses, though I felt pretty good because I answered authentically and my progression in learning during past sales became evident. I got an email that those interviews went well, so now they would like to bring me into their headquarters for some in-person interviews. They had me feeling excited about working for them at this point so I have to say if they had not hired me without a good reason I might have been pretty upset. In-person interviews were two sales manager followed by the head of inside sales. It felt like a video game where you have 3 final bosses, the last being the toughest. However, I came ready, convinced that the job was right for me (I highly recommend considering carefully whether the job is even cut out for you before even coming to the interviews, cause inside sales is not for everyone). The two sales managers felt rather personal with me, maybe because they're just nice and maybe because we built good rapport and they believed I was a good candidate. All three in-person interviews, which were back to back with a few minutes inbetween, seemed genuinely interested in whether the job would be something I was likely to enjoy and do well at. All correspondence was within 2 business days.

Interview Questions

  • Questions about my past sales job Why I was interested in inside sales at Zillow. What I would do if I am making calls and go for a signifcant discouraging stretch with no sales. A situation that put me down that I overcame in the past. What I think makes a successful sales representative. Near the end, I had to do a mock sales call, as if selling the product to a real estate friend.   1 Answer

Other Interview Reviews for Zillow

  1. Helpful (1)  

    Inside Sales Consultant Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Zillow (Seattle, WA) in May 2015.

    Interview

    I initially interviewed with a in-house recruiter, who informed me that I was not chosen for the position I initially applied for. He then referred me on to one of the other hiring managers who thought my skills were more suited for. I then had two phone interviews. One with the hiring manager for that department, and then one with the VP of Sales. I was informed that I was not chosen for that second position, which was very surprising because I have all the qualifications they said they were looking for. I know that because I live in Idaho, maybe they did not think they wanted to ask someone to move for this position. Irony is, I am from Seattle, and am moving back, but in the end, I think that was the detractor to inviting me to the training this week.

    Interview Questions

    • 1. Why would you like to work for Zillow? 2. Are you comfortable making sales on the phone? 3. Would you consider yourself a one-call closer? 4. Would you relocate? 5. What do you think Top Sales people possess that the rest of sales professionals dont?   Answer Question
  2. Helpful (1)  

    Inside Sales Consultant Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeksinterviewed at Zillow (Seattle, WA).

    Interview

    Two phone screenings, one with the recruiter and another with a sales manger. Then an in person interview that lasted 3 hours. Had to do a one on one with all three sales mangers and then with the VP of sales. Pretty straight forward process, everyone was easy to talk to.

    Interview Questions

    Negotiation

    I was able to negotiate a little bit for the starting salary. They have what seems to be a good pay plan.

  3.  

    Inside Sales Consultant Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took a weekinterviewed at Zillow (Seattle, WA) in March 2015.

    Interview

    Applied online, there was a phone interview that was quite easy and they ask you simple questions just to get to know you. They described the job as making calls all day which in the end did not sound appealing to me at all so I decided to not go forward with the process. Everyone I talked to though was incredibly nice and it seems like a great company.

    Interview Questions

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  5. Helpful (4)  

    Inside Sales Consultant Interview

    Anonymous Employee in Irvine, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Zillow (Irvine, CA).

    Interview

    I had 3 interviews. One over the Phone, One on the Web, One in-person in Irvine. Traveled far for the final one. Had 3 in-person interviews that day at Zillow. Was given a follow up tour and met a lot of the office. Thought I was in the bag. Never heard back. Was upset.

    Interview Questions

    Zillow Response

    Apr 28, 2015 – Director Recruiting

    Thank you for sharing your interview experience, I was disappointed to hear you didn't hear back from us! We always strive to close the loop with interviews, I'm not sure what happened here, but ... More

  6. Helpful (1)  

    Inside Sales Consultant Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Zillow (Seattle, WA) in August 2014.

    Interview

    I initially had two phone interviews after applying online. Then I had a one-way skype interview where they asked questions and recorded my responses to review. Shortly after that interview I was asked to come into the office for an onsite interview with three people. After talking with all three they asked me to stay put for a couple minutes. Then they sent in someone for another department to interview me for a different position. This sounded like good news being as it was a better position but I did not receive an offer for either. The HR team seamed really rushed and unprepared... none of them even knew who I was or had a chance to review my resume which I thought was odd.

    Interview Questions

    • How much do you want to earn?   1 Answer
  7. Helpful (5)  

    Inside Sales Consultant Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Zillow (Seattle, WA) in July 2014.

    Interview

    Applied via LinkedIn and was contacted by an HR recruiter to set up a brief phone interview, which was a simple screen. Then I had a video interview which was a one-way skype - 20 seconds to prepare for a question that popped up on the screen. After that since I was an out of state applicant I had a phone screen with their sales manager. Was invited to Seattle to interview with two sales managers after that. My issue is I spent nearly $1,500 flying out there from Florida and all I got in return was a copy and paste generic email saying I didn't get the job. No reason, no explanation, nothing. Not a good sign of a good company, glad I didn't get the job. Seems like their product is getting tired, too. There's only so many agents. Stay away.

    Interview Questions

    • Interviewer asked me if I had more energy. Wanted to tell him I just spent $1,000 on a flight and flew all night to get there, seemed like an inappropriate interview question.   Answer Question

    Zillow Response

    Jul 22, 2014 – Director Recruiting

    Thank you for your interview feedback. As a company and as part of our recruiting philosophy, we value swiftness of communication and timely feedback. With that, we have opted to use email in ... More

  8. Helpful (1)  

    Inside Sales Consultant Interview

    Anonymous Interview Candidate in Irvine, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Zillow (Irvine, CA) in June 2014.

    Interview

    Phone Interview with HR then in person interview with Director of Sales and three managers. Each manager pretty much asks the same questions, but obviously each has different standards and things they are loping for.

    Interview Questions

    • They ask you to sell them on something pretty much giving a mock sale   Answer Question
  9.  

    Inside Sales Consultant Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience

    Application

    I applied in-person. The process took a weekinterviewed at Zillow (Seattle, WA) in June 2014.

    Interview

    Meet with 3 managers you meet with each one for about 30 minutes, then would move on to the next . What I found out later it was to decided what team they would be putting you on. They spoke about the position why they liked the company and really sold you on why I would like the company. It was confusing at first , however I it makes great sense to find out what personalities work best with the team leader. unfortunately I was placed with the wrong one two of the 3 wanted me, and the wrong one got me. I feel I may still be there if the right one got me

    Interview Questions

    • They asked why I would be a good fit and sold the company to me. They asked about my background and why I liked being a sales / account manager.   1 Answer

    Negotiation

    I let them know what I was looking for and they gave me a bit less stating I could earn that within my first year. I did.

  10.  

    Inside Sales Consultant Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Zillow (Seattle, WA) in May 2014.

    Interview

    I applied to Zillow via LinkedIn over the weekend. I was contacted on Monday to set up a video interview, then I was contacted two days after that for a phone interview(completed on Wednesday) and on Friday I had my in person interview. The guy from HR who guided me through the whole process (who I assume was the recruiter) was super helpful and answered all of my questions. Definitely a positive and empowering interview

    Interview Questions

    • When was a time in the past when you faced a challenge and how did you overcome it?   Answer Question
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