Apple Advisor Interview Questions

(Posted anonymously by job candidates)

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Apple Interviews

61 Apple Advisor Interview Questions and Reviews

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6 Apple Advisor Interview Questions and Reviews

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Affiliated Computer Services Interviews

1 Apple Advisor Interview Question and Review

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28 Interview Questions: 110 of 28

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Jul 29, 2014

Interview Question for Apple At Home Advisor at Apple:

“This really all depends on you level of expertise in the field. If you know apple, have a good customer service background, and have a decent amount of tech savvy, then you'll be fine.”


Jul 22, 2014

Interview Question for Apple At Home Advisor at Apple:

“The customer service part is a breeze for me. Emphathize with each role play they give you. The tech questions were more difficult. included explaining RAM to an old person, what would you do if…”


Jul 20, 2014

Interview Question for Apple At Home Advisor at Apple:

“Advanced stats questions regarding HLM. Explain in layman's terms.”


Jul 17, 2014

Interview Question for Apple At Home Advisor at Apple:

“Role playing scenario: What would you tell a customer who presented with the following problem?
"I just walked into the terminal in Atlanta after spending an hour sitting on the tarmac! I have to…”


Jul 11, 2014

Interview Question for Apple At Home Advisor at Apple:

“they thrive on empathy”


Jul 8, 2014

Interview Question for Apple At Home Advisor at Apple:

“They're more interested in people with soft skills. Understand that technical issues will always arise, so the customer experience is more important, in their minds.”


Jun 25, 2014

Interview Question for Apple At Home Advisor at Apple:

“There is none. All of it is general since the person hiring you is sitting at home and has no idea what to ask besides general questions.”


Jun 9, 2014

Interview Question for Apple At Home Advisor at Apple:

“Define the difference POP and IMAP mail systems.”


Jun 8, 2014

Interview Question for Apple At Home Advisor at Apple:

“Role Playing.

My daughter doesn't know how to swim and she fell in the pool. I jumped in to save her with my phone. I need help my phone doesn't turn on.”


May 5, 2014

Interview Question for Apple At Home Advisor at Apple:

“What was your biggest weakness at your previous job?”