Apple Genius Interview Questions

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Apple Genius at Apple

Jan 31, 2010

“How would you handle an irate customer.”

Apple Genius at Apple

Aug 30, 2011

“There is no sound coming out of the speakers. How do you troubleshoot the issue.”

Apple Genius at Apple

Dec 1, 2014

“Every question was very straight forward, and didn't surprise me.”

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Apple Genius at Apple

Sep 3, 2014

“Please give a time when you made a decision and were pleased with the outcome.”

Apple Genius at Apple

Sep 3, 2014

“Give a time when you had to move a group to action.”

“A customer complains that their iPod will not accept a voice control command to shuffle songs. What do you do?”

“A customer says his MacBook cycles on and off after turning it on. What is the most likely cause?”

Apple Genius at Apple

Sep 3, 2014

“Why would you be a great employee?”

Apple Genius at Apple

Jun 26, 2014

“What would you do if a customer was personally rude to you?”

Apple Genius at Apple

Jan 22, 2010

“How do you handle a difficult customer service experience?”

110 of 11 Interview Questions