Applecare At Home Advisor Interview Questions

(Posted anonymously by job candidates)

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Apple Interviews

11 Applecare At Home Advisor Interview Questions and Reviews

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Jun 4, 2014

Interview Question for Anonymous at Apple:

“Just be prepared to show them your process in isolating issues to quickly come to a resolution.”


May 27, 2014

Interview Question for Anonymous at Apple:

“I didn't really have a tough or unexpected question. I suppose that would vary by person, and while the questions make you think, I wouldn't call any of them "hard."”


Mar 5, 2014

Interview Question for Anonymous at Apple:

“Truthfully none of the questions were really very difficult. The most important thing here is to make sure that your customer service is high. It's more important to be friendly than to be technical.”


Jun 21, 2013

Interview Question for Anonymous at Apple:

“How safe mode you explain safe mode to an ordinary customer?”


Dec 12, 2012

Interview Question for Anonymous at Apple:

“Difference between a POP and IMAP mail server.”


Oct 10, 2012

Interview Question for Anonymous at Apple:

“Explain to a non-technical customer the difference between RAM and Hard Drive.”