The process took 2 months - interviewed at arvato AG in September 2011.
Interview Details – Interview took a very long time and consisted of a phone screen, 2 pannel interviews, 1:1 with manager, 1:1 with global manager from Ireland, skilltest for Word and Excel and short chat with HR regarding the offer details. I had to send follow up emails in between the interviews to find out if the position was still open. Mostly interviews were not hard and didn't consist of any specific technical finance questions, but rather the behavioral tests to check how would you handle different situations, and focused on taking initiative and leadership qualities. Atmosphere was informal and people were friendly and open except for the manager.
Interview Question – What would you do if you send erroneous financial report to the client? Answer Question
Negotiation Details – They didn't give a chance to negotiate, just offered a position at a certain rate. Rate was less than average in South Bay, but because it was a Google account I took it anyway.
Very Easy Interview
I applied online and the process took a day - interviewed at arvato AG in August 2011.
Interview Details – Interviewed with The HR Manager. Very nice lady. The interview was very casual, no behavorial interview questions. One week later the HR manager left me a VM indicating she went with an internal candidate.
Interview Question – There were no behavioral interview questions. Answer Question
Very Easy Interview
I applied through other source and the process took 3 days - interviewed at arvato AG in March 2010.
Interview Details – My contract with Kelly OCG was bought out by arvato digital services. I was given a ‘soft’ interview to find out if they wanted to keep me in my current position after the contract rolled over. I think that there is normally a skills test, but that did not apply, because I am already in the position (and I am actually overqualified for the position). One thing that intrigues me is the drug test that I will need to take to keep this job. I don’t use drugs and I doubt any of my current coworkers do, either – so apparently I will now be working for a company that has drug problems amongst its staff (I can’t wait for this new adventure!). The HR people were actually very cordial and I am grateful that they want to keep me on staff in the current economy.
Negotiation Details – There was no negotiation. I suspect that our operations manager handed over all of the current employee salary figures to arvato, and that is precisely what they offered!
I applied in-person and the process took a day - interviewed at arvato AG in April 2009.
Interview Details –
The goal of the human resources dept. at arvato digital services is to find people who can LISTEN and think on their feet. Aside from probing you for computer skills including knowledge of Microsoft Office apps and typing skills, they will stage a fake call session with you. They asked me to make up whatever solution came to my head to meet the needs of the customer. My particular "fake call" involved me as an employee at The Gap. A customer called to complain that they ordered clothes and haven't received them when they were supposed to. I basically had to think on my feet and find a solution for them to keep them satisfied.
In addition to a verbal interview, a written portion was included, where I was asked to form letters in response to different email complaints. In these letters, I had to include certain points of action that would be taken to address the shortcomings of the previous employee interactions. There was a computer-based portion that tested my typing skills by copying word for word a document presented to me on the screen.
One of the hardest parts of the process was a computer-based portion where I had to listen to people leave voicemails with noisy backgrounds and determine exactly what they needed by answering from a multiple choice questionnaire.
I had to go get drug tested, which is always an annoying process, only because who enjoys peeing in a cup? And the nurse I got was my age and really cute. So that's always awkward...
Interview Question – The "fake call" setup. View Answer
Negotiation Details – No negotiation. They started at $11 and you take it or leave it.
I applied through other source and the process took a day - interviewed at arvato AG in April 2009.
Interview Details – I initially submitted my resume through careerbuilder online. I was contacted for an interview within a couple of days. During the interview, which was with the manager of the location, I felt that I answered all the questions honestly. Communication between us was good. We agreed that I was fully qualified for the position and she would contact me by the end of the week. I did not hear from her by Monday so I called and left at least three voicemail messages over a period of four days. She finally called me back to let me know she had chosen someone else.
Interview Question – Describe a time when you had an irate customer and what the outcome of the situation was. View Answer
Very Easy Interview
I applied in-person and the process took 2 weeks - interviewed at arvato AG in July 2013.
Interview Details – Interview was easy. Few technical questions with no or low difficulty.
Interview Question – For what MVC stands for? Example of SQL clauses? Answer Question
Negotiation Details – No negotiation, salaries are fixed based on scale points.
I applied online - interviewed at arvato AG in February 2013.
Interview Details – The interview took about 1.5 hours. 2 sales case scenario with role plays. General HR & Dept Interview. Language and IT test
Interview Question – The sales role play Answer Question
I applied through a staffing agency - interviewed at arvato AG in February 2013.
Interview Details – The hiring process implemented very high standards, but it did not reflect the work conditions, which had very law standards.
Interview Question – I was asked on each work day to start working earlier than my official start time and explained that I have to do that for free, like a gift to the company! My reaction: I was surprised to see a company who is declaring they do not want to pay for an extra work time! Answer Question
Negotiation Details – No negotiation. They just asked do I wish to accept that. I wanted to change my previous job, so I agreed. Now I admit it was a mistake.
I applied online and the process took 2 weeks - interviewed at arvato AG.
Interview Details – Look eager and willing to learn and you will get the job
Interview Question –
the interview process is fairly simple. asking about personalities and willing to follow orders.
whenever there are issues, who to escalate as well as work ethics Answer Question
Pros: The hiring process moved quickly and there were only 2 stages to the interview process. – Full Review
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