arvato AG Interview Questions

Updated Jul 24, 2015
41 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at arvato AG.

    Interview

    Applied online and the recruiter got back to me pretty quickly. Had a good first interview and she said she wanted me to meet with the hiring manager. It took 4 emails and 2.5 weeks to get a response saying, "I'll try to find an update." I followed up again 2-3 more times before hearing that the Technical Account Manager position was filled. That isn't what I interviewed for or applied for. I tried emailing twice to get a response to make sure she didn't have the wrong job. Never heard back. Answer your emails. That was just terrible service and leaves me not waiting to work for a company like that.

    Interview Questions

  2.  

    Automation Engineer (Contact) Interview

    Anonymous Interview Candidate in Valencia, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at arvato AG (Valencia, CA) in June 2015.

    Interview

    1 phone interview with agency, 2 phone interviews - one with only hiring manager and 2nd with team members - developers and QA, 1 Skype with development manager and 1 in person with team members, pretty standard for nowadays

    Interview Questions

    • six technical questions, take 20 min and design/develop approach to test 1 requirement and write code for the following 5 in language of your choice, than present on the board, also a lot of questions about Agile and Continues Integration from previous experience and theoretical   Answer Question
  3.  

    Recruiter Interview

    Anonymous Employee
    No Offer

    Application

    I applied online – interviewed at arvato AG.

    Interview

    just experienced the first round, 3 behavioral questions were asked

    Interview Questions

    • behavioral questions and self introduction. basic understanding of company's background was asked   Answer Question
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  5.  

    Arvato Financial Services Interview

    Anonymous Interview Candidate in Reno, NV
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 7+ monthsinterviewed at arvato AG (Reno, NV) in August 2013.

    Interview

    I was hired as a temp employee through Appleone. It took 7 months before Arvato would hire me, this was unreasonable to take this long to hire me.

    Interview Questions

    • If I could work on weekends and about 60 hours 4 months out of the year.   1 Answer
  6.  

    Corp Recruiter Interview

    Anonymous Employee in Valencia, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at arvato AG (Valencia, CA) in June 2011.

    Interview

    Interviewed with The HR Manager. Very nice lady. The interview was very casual, no behavorial interview questions. One week later the HR manager left me a VM indicating she went with an internal candidate.

    Interview Questions

  7.  

    Business Analyst Interview

    Anonymous Interview Candidate in Reno, NV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 daysinterviewed at arvato AG (Reno, NV) in February 2010.

    Interview

    My contract with Kelly OCG was bought out by arvato digital services. I was given a ‘soft’ interview to find out if they wanted to keep me in my current position after the contract rolled over. I think that there is normally a skills test, but that did not apply, because I am already in the position (and I am actually overqualified for the position). One thing that intrigues me is the drug test that I will need to take to keep this job. I don’t use drugs and I doubt any of my current coworkers do, either – so apparently I will now be working for a company that has drug problems amongst its staff (I can’t wait for this new adventure!). The HR people were actually very cordial and I am grateful that they want to keep me on staff in the current economy.

    Interview Questions

    • Do you like your current job?   1 Answer
    • If offered a management position, would you prefer to manage people, or projects / processes?   1 Answer

    Negotiation

    There was no negotiation. I suspect that our operations manager handed over all of the current employee salary figures to arvato, and that is precisely what they offered!

  8.  

    Finance Interview

    Anonymous Interview Candidate in Mountain View, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2+ monthsinterviewed at arvato AG (Mountain View, CA) in August 2009.

    Interview

    Interview took a very long time and consisted of a phone screen, 2 pannel interviews, 1:1 with manager, 1:1 with global manager from Ireland, skilltest for Word and Excel and short chat with HR regarding the offer details. I had to send follow up emails in between the interviews to find out if the position was still open. Mostly interviews were not hard and didn't consist of any specific technical finance questions, but rather the behavioral tests to check how would you handle different situations, and focused on taking initiative and leadership qualities. Atmosphere was informal and people were friendly and open except for the manager.

    Interview Questions

    • What would you do if you send erroneous financial report to the client?   Answer Question

    Negotiation

    They didn't give a chance to negotiate, just offered a position at a certain rate. Rate was less than average in South Bay, but because it was a Google account I took it anyway.

  9.  

    Customer Service Representative Interview

    Anonymous Employee in Sacramento, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 dayinterviewed at arvato AG (Sacramento, CA) in December 2008.

    Interview

    I initially submitted my resume through careerbuilder online. I was contacted for an interview within a couple of days. During the interview, which was with the manager of the location, I felt that I answered all the questions honestly. Communication between us was good. We agreed that I was fully qualified for the position and she would contact me by the end of the week. I did not hear from her by Monday so I called and left at least three voicemail messages over a period of four days. She finally called me back to let me know she had chosen someone else.

    Interview Questions

    • Describe a time when you had an irate customer and what the outcome of the situation was.   1 Answer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Valencia, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at arvato AG (Valencia, CA) in January 2008.

    Interview

    The goal of the human resources dept. at arvato digital services is to find people who can LISTEN and think on their feet. Aside from probing you for computer skills including knowledge of Microsoft Office apps and typing skills, they will stage a fake call session with you. They asked me to make up whatever solution came to my head to meet the needs of the customer. My particular "fake call" involved me as an employee at The Gap. A customer called to complain that they ordered clothes and haven't received them when they were supposed to. I basically had to think on my feet and find a solution for them to keep them satisfied. In addition to a verbal interview, a written portion was included, where I was asked to form letters in response to different email complaints. In these letters, I had to include certain points of action that would be taken to address the shortcomings of the previous employee interactions. There was a computer-based portion that tested my typing skills by copying word for word a document presented to me on the screen. One of the hardest parts of the process was a computer-based portion where I had to listen to people leave voicemails with noisy backgrounds and determine exactly what they needed by answering from a multiple choice questionnaire. I had to go get drug tested, which is always an annoying process, only because who enjoys peeing in a cup? And the nurse I got was my age and really cute. So that's always awkward...

    Interview Questions

    Negotiation

    No negotiation. They started at $11 and you take it or leave it.

  11.  

    Corporate Reporting Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at arvato AG.

    Interview

    The interviewing consisted of the two stages, the initial interview was over the phone, during which I got to know my superviser and she got to know me. It was in a relaxing manner, but very informative. I presented myself and my background, while the manager introduced the company and the department. Pretty standard. Three days later I was invited to the personal interview into the main office. The office is open-space type and i liked it immediately. During the case I met the departments lead and the associate manager, who again got to know me and gave the case study which I had 40 minutes to solve and prepare the presentation, using a chart-board. Even though, the test may seem stressing in the beginning, there is no correct or right answer, the main point is present your way to approach tasks. So, no need to be afraid, just dig in and start with something.

    Interview Questions

    Negotiation

    Even though the salary was 750, you should be aware that in the end it turns into <650 after all the deductions. Also make sure to negotiate the amount of holidays, which is supposed to be exactly 2 weeks. Stress that out.

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