arvato digital services Interview Questions & Reviews
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Updated May 16, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings 
“Easy” Interview
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Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 arvato digital services Interviews | Sort by |
Customer Service Representative at arvato digital services
Posted May 16, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2012 (took 5 days)
The interview was incredibly simple. I just said why I wanted to work with Arvato and answered some questions about my previous places of employment, what I did there what I liked what I didn't like (always make sure to keep everything positive). It was a lot of hurry up and wait. The majority of everything took just one day. They had a career fair, I recommend getting there as soon in the day as possible as the wait to get through all the steps was long. If you are in faster (earlier) you will be out faster (earlier), otherwise expect to wait most of the day. I went through two brief interviews one with a general recruiter and one with a supervisor, they were both very nice. I then took an online skills test, personality test, basic math test with listening sections where you respond on the computer typing what you heard or answering a question re. what you heard. This part took another hour. Then I left for the day. Everyone was very nice!
The next day I got a call telling me I had a conditional job offer but needed to take their drug test and they would then run my background testing too. One more day passed and I got a call offering me the job and I accepted the offer. Again everyone was very nice. I hope this continues throughout employment.
Interview Questions
Negotiation Details
No negotiation available. They offer what they offer and that is it. They did seem to want to advance people who do well in their work. I do not know how long that will take to get there but I am interested.
Other Details
The interview consisted of a Background Check, a Drug Test, a Personality Test, a Skills Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Finance at arvato digital services
Posted Sep 8, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Mountain View, CA (took 2 months)
Interview took a very long time and consisted of a phone screen, 2 pannel interviews, 1:1 with manager, 1:1 with global manager from Ireland, skilltest for Word and Excel and short chat with HR regarding the offer details. I had to send follow up emails in between the interviews to find out if the position was still open. Mostly interviews were not hard and didn't consist of any specific technical finance questions, but rather the behavioral tests to check how would you handle different situations, and focused on taking initiative and leadership qualities. Atmosphere was informal and people were friendly and open except for the manager.
Interview Questions
Negotiation Details
They didn't give a chance to negotiate, just offered a position at a certain rate. Rate was less than average in South Bay, but because it was a Google account I took it anyway.
Other Details
The interview consisted of a Drug Test, a Skills Test, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Corp Recruiter at arvato digital services
Posted Aug 3, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Valencia, CA (took a day)
Interviewed with The HR Manager. Very nice lady. The interview was very casual, no behavorial interview questions. One week later the HR manager left me a VM indicating she went with an internal candidate.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at arvato digital services
Posted Apr 24, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Scarborough, ON (Canada) (took 1 week)
interview with HR
will send you an online exam link
interview with Manager
Offer
Interview Questions
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Helpful Interview?
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No
Inappropriate?
Customer Service Representative at arvato digital services
Posted Feb 8, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 (took a day)
If anyone needs a starting job to gain confidence, experience....this is the place to be. this company does not pay much, just the basic pay but spend a year or so and then u can move up with other companies or as other profiles.
Interview Questions
Negotiation Details
no scope of negotiation as it is like a start-up job. Take it or leave it.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
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Helpful Interview?
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Program Manager at arvato digital services
Posted Jul 30, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jul 2010 (took a day)
In my experience it was a very short interview at 35 minutes. During the interview, with two people, one showed up with a copy of my resume and the other did not. Neither person took notes during the interview or had any paper other then the single copy of my resume.
Interview Questions
Reason for Declining
Salary offer was very low. Benefits are average for the industry.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at arvato digital services
Posted Mar 29, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Reno, NV (took 3 days)
My contract with Kelly OCG was bought out by arvato digital services. I was given a ‘soft’ interview to find out if they wanted to keep me in my current position after the contract rolled over. I think that there is normally a skills test, but that did not apply, because I am already in the position (and I am actually overqualified for the position). One thing that intrigues me is the drug test that I will need to take to keep this job. I don’t use drugs and I doubt any of my current coworkers do, either – so apparently I will now be working for a company that has drug problems amongst its staff (I can’t wait for this new adventure!). The HR people were actually very cordial and I am grateful that they want to keep me on staff in the current economy.
Interview Questions
Negotiation Details
There was no negotiation. I suspect that our operations manager handed over all of the current employee salary figures to arvato, and that is precisely what they offered!
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Call Centre at arvato digital services
Posted Mar 2, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took a day)
First they gave you a test involving problem solving and dictating. Then it was a one on one interview with HR and they pretty much hired on the spot
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at arvato digital services
Posted Apr 26, 2009
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 in Valencia, CA (took a day)
The goal of the human resources dept. at arvato digital services is to find people who can LISTEN and think on their feet. Aside from probing you for computer skills including knowledge of Microsoft Office apps and typing skills, they will stage a fake call session with you. They asked me to make up whatever solution came to my head to meet the needs of the customer. My particular "fake call" involved me as an employee at The Gap. A customer called to complain that they ordered clothes and haven't received them when they were supposed to. I basically had to think on my feet and find a solution for them to keep them satisfied.
In addition to a verbal interview, a written portion was included, where I was asked to form letters in response to different email complaints. In these letters, I had to include certain points of action that would be taken to address the shortcomings of the previous employee interactions. There was a computer-based portion that tested my typing skills by copying word for word a document presented to me on the screen.
One of the hardest parts of the process was a computer-based portion where I had to listen to people leave voicemails with noisy backgrounds and determine exactly what they needed by answering from a multiple choice questionnaire.
I had to go get drug tested, which is always an annoying process, only because who enjoys peeing in a cup? And the nurse I got was my age and really cute. So that's always awkward...
Interview Questions
Negotiation Details
No negotiation. They started at $11 and you take it or leave it.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at arvato digital services
Posted Apr 21, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2008 in Sacramento, CA (took a day)
I initially submitted my resume through careerbuilder online. I was contacted for an interview within a couple of days. During the interview, which was with the manager of the location, I felt that I answered all the questions honestly. Communication between us was good. We agreed that I was fully qualified for the position and she would contact me by the end of the week. I did not hear from her by Monday so I called and left at least three voicemail messages over a period of four days. She finally called me back to let me know she had chosen someone else.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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